Customer service executive fixed term 12 months

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Customer service executive fixed term 12 months

9/10/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

TE Connectivity's Customer Service teams interact with customers and company sales representatives to handle a variety of pre-sales and post-sales service functions. They use phone, email, and the internet to manage customer correspondence and internal enquiries. They also investigate and resolve customer complaints. A key focus of the role is developing strong working relationships with customers and internal support functions. Your new role:

Be the primary day-to-day interface for assigned account partners in the UK Carry out contract reviews on orders/schedules and process them within SAP Progress and expedite orders as requested.Process requests for quotations Process customer returns.Investigate credit and debit requests and queries, issuing credits/debits where necessary Conduct regular reviews with your account base to discuss OTD (On-Time Delivery), backlog, and general support issues. Review, action, and issue all relevant order-related reports Follow TESOG policies and procedures Proactively perform quote follow-up activities Your ideal background:

Typically requires 4 or more years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred. Competencies

SITE H FARADAY ROAD SWINDON, Swindon SN3 5HH United Kingdom

SWINDON

Great Britain

Less than 10%

151326

Onsite

Customer Service

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