Crisis Response and Intelligence Associate

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Risk & Resiliency Mgmt II position at the Associate level, which is part of the job family responsible for identifying, assessing, and mitigating risks to ensure operational continuity and resilience in the face of potential threats or disruptions that could impact the organization, plus management of ongoing incidents.  Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on.

Profile: An opportunity to be part of a Crisis Response and Intelligence team who manage major and severe business-impacting events and incidents, predominantly involving varying levels of business disruption, by coordinating real-time service restoration and actively managing risk. As a member of our pro-active, pragmatic, and energetic team, you will be in the unique position to interact with people and teams globally, across all levels of the Firm, and influence decisions that have a direct impact on operational stability.

Profile: As a Crisis Response and Intelligence Associate, you will be responsible for conducting daily monitoring of the threat landscape in order to identify and provide early warning of emerging threats and events that may impact the Firm or financial sector. You will be responsible for assessing intelligence and generating proactive assessments of potential events which may require the engagement of stakeholders.  You will partner with the wider team to manage incident response, triage calls, and assess business impact, ensuring that all participating teams are focused on impact remediation and providing timely incident communications to relevant stakeholders.  The position requires a dynamic and adaptable approach during high-pressure situations, organizational / situational awareness, sound judgement, emotional intelligence, and strong analytical ability. The role does require periodic on call coverage during bank holidays and weekends on a rotational basis, typically once every 8-10 weeks, depending on team resourcing. What you'll do in the role: The team has access to social media monitoring tools, open-source, industry, and commercial intelligence feeds which are leveraged to generate relevant alerts for further triage, assessment, and escalation. A sample of events that the candidate would be responsible for monitoring and responding to include:  Physical & Geopolitical. Protests or demonstrations impacting Firm locations; Civil unrest in countries/locations with a Firm presence; Terrorist (or other violent) incidents impacting Firm locations; Significant geopolitical events that may impact the Firm or the financial sector; Significant weather events where Morgan Stanley offices are located; Novel or significant updates relating to pandemics or infectious diseases spreading in locations where Morgan Stanley operates or has a presence. Technology. Technology incidents impacting the financial sector or other critical infrastructure entities and major technology outages impacting payment infrastructure or stock exchanges. Fusion Response Profile. Fusion Response leads rapid and comprehensive Response and Recovery operations in order to minimize impact from a broad range of potentially business disrupting, to significantly impacting, threats and incidents, from cyber and fraud to technology incidents, weather events, terror attacks, geopolitical unrest & pandemics, collaborating with partner organizations to Understand, Prepare, and Learn from these events.  Fusion Response has a footprint in New York, Alpharetta, London, Glasgow, Hong Kong, Tokyo,