Engineer -VMware and Storage

Engineer -VMware and Storage This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. What You’ll Do: Operate, administer, and consult on storage infrastructure and Linux OS in line with ITIL standards. Provide technical input, solutions, and recommendations for deal pursuits and transformation projects. Deliver lifecycle support: planning, installation, monitoring, troubleshooting, patching, and de‑installation. Manage technical/service relationships with customers, vendors, and subcontractors. Resolve customer issues via phone, email, or remote sessions; reproduce issues in‑house. Perform regular follow‑ups with updates, recommendations, and action plans. Escalate issues to vendors per SOPs; lead technical escalations during crises. Collaborate with CoE/HW teams to diagnose and isolate complex issues. Maintain SLA compliance, case documentation quality, and operational metrics. Lead incident management across single and cross‑technology domains. Drive problem management: root cause analysis, trend analysis, preventive solutions. Independently prepare, review, implement, rollback, and test change records; participate in CAB. Apply patches/security changes, monitor compliance, and analyze compatibility. Ensure CMDB entries are complete and accurate. Conduct performance, capacity, and security audits; provide reports and recommendations. Deliver consulting support and training when required.  What You Need to Bring:

Bachelor’s in Engineering (or equivalent) + 6–7 years in storage administration. Core Technical Skills: Strong knowledge of Object, File, and Block storage. Expertise in SAN/NAS technologies (Ethernet/iSCSI, FC, FCoE). Hands‑on with HPE storage (Alletra 6000, Alletra MP, Nimble, 3PAR, Primera, MSA). Firmware and management experience on storage & servers. Linux OS (RHEL/SUSE) install, configure, administer, troubleshoot. Performance/capacity/security audit analysis and troubleshooting HW/OS issues. Certifications (Good to Have):  SAN/Storage, Linux, VMware VCP, Microsoft, ITIL. Tools Knowledge:  ServiceNow familiarity. Workstyle:  Flexible for 24x7 rotational shifts and weekends. Soft Skills: Strong written and verbal communication (mandatory). Customer‑centric mindset, empathy, and negotiation skills. Self‑starter attitude, problem‑solving orientation, and innovation mindset. Ability to collaborate across technology teams and handle high‑pressure situations diplomatically. Achievement orientation with focus on SLA, metrics, and customer satisfaction. What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones