Senior Manager - Financial Crime Compliance
Marsh McLennan
- Location
- Mumbai Hiranandani
- Employment
- Full Time
- Work model
- On-Site
- Level
- Senior
- Posted
- Sep 21, 2026
About this role
Role
Title: Senior Manager – Financial Crime Compliance (FCC) Location Mumbai, India Function Financial Crime Compliance Role Purpose We are seeking a high-caliber Senior Manager to join our team in a role focused on Financial Crime Compliance (FCC) Operations, Transformation and internal Consulting . This position will play a key role in managing day-to-day delivery, driving strategic and operational improvements across FCC programs, with relevance to Sanctions and Customer Due Diligence (CDD / KYC) . The role requires a strong blend of FCC Operations management, domain expertise, transformation delivery, and consulting capability . The successful candidate will partner with business, FCC compliance, operations, and leadership stakeholders to assess current-state processes, identify control and operating model enhancements, and deliver sustainable change across FCC frameworks. This is an excellent opportunity for a candidate who can combine subject matter knowledge with structured problem-solving, stakeholder engagement, and program execution to strengthen FCC risk management and improve business outcomes.
Key Responsibilities
Deliver consistent, timely, and high-quality CDD reviews and screening outcomes aligned to AML policy and regulatory expectations. Own team performance, capacity planning, and quality frameworks to meet service levels and risk/control standards. Ensure audit-ready operations through robust documentation, governance, and issue remediation. Develop and retain talent through coaching, performance management, and succession planning. Act as the primary point of accountability for AML operations stakeholders (Compliance, Risk, Business, and Regional/Global partners). Provide accurate management information (MI): volumes, aging, SLA performance, quality trends, themes/typologies, and capacity metrics. Lead governance forums, escalate risks/issues appropriately, and ensure clear decision logs and actions tracking. Lead and support FCC transformation initiatives across key areas such as Sanctions, CDD / KYC, onboarding, Risk assessments, screening, periodic review, escalation, and governance Support governance forums, audits (if applicable), internal reviews, and regulatory response activity, where required. Contribute to the development of FCC transformation best practices, methodologies, and reusable consulting approaches. Coach and support junior team members while fostering collaboration, accountability, and delivery excellence. Required Qualifications and Experience Bachelor’s degree in Business, Finance, Risk, Compliance, Law, Economics , or a related discipline. Relevant professional experience in Financial Crime Compliance , with strong exposure to Sanctions and CDD / KYC with demonstrated leadership experience. Strong understanding of FCC risk management principles, including sanctions screening, due diligence, customer risk assessment, control frameworks, and governance . Proven ability to assess complex processes, identify improvement opportunities, and support implementation of change initiatives. Experience working with multiple stakeholders across compliance, business, operations, and leadership teams. Excellent written and verbal communication skills, including the ability to prepare clear, senior-management-ready documentation and presentations.
Preferred Qualifications
Experience in financial services, insurance, banking, consulting, or other regulated industries . Broader knowledge of FCC topics such as KYC, CDD, EDD, sanctions, transaction monitoring, screening controls, and financial crime risk governance . Familiarity with data-driven analysis, MI reporting, workflow tools, and process automation opportunities in compliance environments. Professional certifications in AML / FCC / Compliance / Risk / Project Management would be advantageous. Internal Posting Summary We are hiring a Senior Manager – Financial Crime Compliance to support operations and