Service Delivery Management Consultant 3- Support
Oracle
- Location
- MELBOURNE, Australia
- Work model
- On-Site
- Level
- Mid
- Posted
- Aug 25, 2026
About this role
To lead and manage the delivery of Oracle Health Application Management Services (AMS) and Support Services across multiple client accounts, ensuring high-quality service delivery, contractual and service-level performance, and strong client outcomes. The role is responsible for managing and enhancing strategic client relationships throughout the service engagement, maximizing the effective use and value of Oracle Health solutions, including CareAware and Health Information Exchange (HIE) solutions. The role will drive service excellence, client satisfaction, operational stability, continuous improvement, and referenceability while protecting and enhancing Support Services revenue streams. This role is critical to fulfilling contractual obligations, aligning service delivery with client business and clinical objectives, proactively managing service risks and escalations, and maximizing the long-term success and value of the Oracle Health client partnership.