Meter Billing Specialist

Bring more to life. Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.  You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. As the Meter Billing Specialist , you will be instrumental in ensuring the efficiency and accuracy of our meter billing operations. You will proactively drive on-time billing rates by cultivating strong relationships with customers, contract administration and internal IT partners. Your responsibilities will include meticulously reviewing customer usage data from diagnostic laboratories to verify completeness, expertly addressing customer billing inquiries (and escalating complex issues for swift resolution), and performing comprehensive billing reconciliation to guarantee precise invoices across all supported systems. This position reports to the Supervisor of Meter Billing and is part of the Meter Billing Team located in Brea, CA and will be an onsite role.  In this role, you will have the opportunity to: Data Management & Discrepancy Resolution: Collect, review, and input meter reading data from various sources. Identify and investigate discrepancies, anomalies, or errors in meter readings and billing data. Resolve issues by working with field service, cross-functional customer service teams, and IT partners Billing Processing & Compliance: Generate and process on time customer invoices based on validated meter data. Process billing adjustments and credits as needed, ensuring proper documentation. Ensure all billing practices comply with company policies and contract terms Customer Support & Process Improvement: Respond to and resolve customer inquiries related to meter readings, billing statements, and usage discrepancies in a professional and timely manner. Identify opportunities to streamline billing processes, improve accuracy, and enhance efficiency The essential requirements of the job include: High school Diploma or GED with at least two years of experience in customer service, billing, operations or a related business environment Proficiency in Microsoft Office tools – particularly in Excel (pivot tables, filters, formats, etc.) and demonstrated abilities in Outlook, Word, and PowerPoint It would be a plus if you also possess previous experience in: Associate or Bachelor’s Degree ERP experience (ORACLE or a similar size ERP system, i.e., SAP, JD Edwards, etc.) Experience with contracts, revenue operations, billing, order management, customer support or data analysis Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a