Field Technician III

As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being—on and off the job. Connect with a career that matters. Level   3 Technician   We are seeking a highly skilled and experienced Level 3 Technician to support the installation, maintenance, and commissioning of telecommunications infrastructure across a variety of environments. This role requires hands-on expertise in equipment installation, cabling, power systems, fiber optics, and quality assurance. The ideal candidate will have a solid understanding of Central Office standards and practices, demonstrate strong technical problem-solving skills, and be capable of working independently or leading a team of junior technicians on-site. Nationwide travel is required to support project deployments, inspections, and in-field execution of complex installations.   This position plays a critical role in ensuring that installations are completed safely, accurately, and in compliance with all job specifications, drawings, and industry standards.

Perform installation, removal, and maintenance of Central Office equipment and infrastructure, including common systems, switching, transport, and power systems   Follow and apply knowledge of Telcordia Standards (e.g., GR-1275, AT&T TP-76300/TP-76400) during all installations.   Independently   manage tasks such as cabling installation, fiber cleaning and handling, equipment mounting, and power grounding   Analyze and interpret technical job specifications, drawings, and site documentation    Lead and provide work assignments to Level 1 and 2 technicians, ensuring quality and safety compliance   Conduct in-process and final quality inspections, including verifying correct installation and adherence to job specifications   Maintain accurate documentation, including as-built drawings and job reports   Perform power verification and grounding checks using digital power meters   Manage cable securing techniques such as ty-rap cutting, stitching, and use of Velcro, while protecting cables from damage   Clean fiber jumpers and bulkheads using appropriate dry and wet methods   Build, crimp, and test Ethernet (Cat5/6) cables and handle DS3 cable connections   Perform DC power work, including tasks related to rectifiers and power distribution units   Understand and apply airflow management principles to maintain equipment cooling and operational integrity   Act as the Installation Supplier’s in-charge technician on jobs not requiring a Level 4 lead     Requirements:   Minimum of 2 years’ experience   or documented equivalent proficiency in telecom installation , preferably Central Office installation including lacing/stitching.   Extensive hands-on experience with installation procedures and processes, including cabling, equipment mounting, and fiber optic handling   Strong technical knowledge of cabling operations, power grounding, and equipment installation standards   Demonstrated ability to analyze job specifications, resolve issues, and interpret technical drawings   Proven leadership skills, including the ability to assign work and mentor junior technicians   Excellent communication skills, both verbal and written, to collaborate effectively with personnel at all organizational levels    Strong problem-solving abilities and attention to detail   Exceptional customer service skills and a professional attitude   Proficiency with Microsoft Office Suite and general computer literacy, including email ,   digital reporting , timekeeping software, training platform.    Willingness to travel 100% nationwide, with flexibility for varied hours and short notice overtime   Familiarity with safety regulations and