Customer Service Officer II Intern/Co-op (Winter 2027)

Type: Internship/Co-op Work Term: Winter/Term 2 TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.  As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

DEPARTMENT OVERVIEW Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care. Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and features: Leadership talks with key Leaders from across the organization Lunch and Learns on topics such as Innovation Diversity and Inclusion and Personal Branding and so much more JOB DESCRIPTION TD Auto Finance is seeking a highly motivated  Intern/Co-op  to support multiple teams across the organization. This role offers a unique opportunity to gain hands‑on experience by rotating across  Sales, Marketing, Communications & Operations , providing broad exposure to how an end‑to‑end auto finance business operates & our unique culture at TD Auto Finance.   The successful candidate will work closely with cross‑functional partners, support day‑to‑day initiatives, and contribute to projects that impact dealer relationships, customer experience, and operational efficiency.  This internship is ideal for a student who is eager to learn, comfortable working in a fast‑paced environment, and interested in building a career in financial services, sales operations, or marketing.  Key Accountabilities   Sales Support   Assist Sales team with reporting, data analysis, and preparation of dealer‑facing materials  Support dealer communications, presentations, and internal tracking tools  Participate in sales initiatives and special projects as assigned  Marketing   Support marketing campaigns, promotions, and internal communications  Assist with content creation, campaign tracking, and performance reporting  Collaborate with cross‑functional teams to ensure alignment of messaging  Income Verification   Support Income Verification team with documentation review and process tracking  Assist with data entry, quality checks, and reporting  Gain exposure to credit and risk‑related processes within auto finance  Communications   Assist with internal and external communications initiatives  Support drafting, editing, and organizing communications content  Help maintain shared resources, templates, and communication logs  General Responsibilities   Participate in team meetings, training sessions, and project updates  Maintain accurate documentation and follow established processes  Adhere to TD policies, procedures, and confidentiality standards  JOB REQUIREMENTS We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter. Currently enrolled in a post‑secondary program (Automotive Business School of Canada)