Print Delivery Associate Specialist

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This role is responsible for the coordination and delivery of various communication medium (print, web, video, infographics, etc.) materials for both inbound and outbound programs including member, broker, customer, and provider communications. The Print Delivery Associate Specialist will serve as a liaison between internal business customers, internal graphic designers, and external vendors to ensure quality and timeliness across a variety of high-volume printing projects. Develops project schedules and time frames. Ensures compliant, efficient, and accurate process handoffs between equipment operators. Duties may include training new team members on print production techniques (e.g., color calibration, printing from various digital source materials, etc.). This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Responsible for meeting workflow deadlines, compliance requirements, client expectations, SLA's and overall program goals for assigned product(s) Maintain effective communication with business partners, vendors and support team members to manage workflow expectations and meet deadlines Identify risks and implement solutions to avoid or minimize negative impact Develops and maintains workflow documentation and reporting Assists with resource planning for assigned program and/or products and will monitor daily activities Assist with developing a clear and concise plan to both execute the program and monitor its progress. This includes adjusting along the way as needed to ensure success and minimize risk Maintain effective communication with customers, vendors and team members Works with other team members and analyst to maintain accurate metrics and reporting for assigned program and products. This includes the distribution and reporting of program details as needed Assists team with training and related documentation as needed Other duties and responsibilities as required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

High School Diploma / GED Must be 18 years of age OR older 2+ years of project and / OR account management experience 2+ years of print and / OR digital campaign execution with outbound communications Intermediate experience working with Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook Ability to work full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given