Regional Inside Account Manager - Great Lakes

Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. Job Duties and Responsibilities Must live in greater Philadelphia, Detroit, or Cleveland area   This role addresses the challenge of driving sustained sales growth and operational excellence across a diverse portfolio of 30 to 40 independent retail owners in a highly competitive wireless market. The primary challenge involves transforming underperforming retail locations into high-growth businesses through targeted performance analysis, virtual coaching, and localized marketing support. Success requires bridging the gap between corporate brand standards and independent dealer operations, ensuring consistent customer experiences and promotional execution. By leveraging data-driven insights and modern communication tools, this position empowers retail partners to maximize market share for the Boost Mobile and Gen Mobile brands. What Success Looks Like (Objectives) Drive regional sales performance and market share growth across 30–40 retail locations by establishing clear performance targets and aligned business objectives Analyze retail performance data daily to identify underperforming stores, designing and executing tailored corrective action plans to boost key performance metrics Deliver virtual onboarding, product, and training programs to retail owners, empowering them to build robust in-store training models for their frontline staff Partner with cross-functional marketing teams to guide retailers in planning, executing, and measuring the impact of local promotions and merchandising standards Leverage predictive AI-powered analytics tools to forecast regional inventory requirements, resolve pricing discrepancies, and address product availability challenges proactively Skills, Experience and Requirements Core Skills and Competencies (What you’ll bring) Strong skills in remote account management and consultative B2B relationship building within retail or telecommunications environments The ability to interpret retail performance data and translate complex market trends into actionable business development strategies Proficiency in leveraging CRM databases and AI-powered analytical tools to optimize territory management and automate communication workflows Professional expertise in virtual training delivery, conflict resolution, and persuasive negotiation with independent business owners Demonstrated experience managing multiple high-priority accounts simultaneously in a self-motivated, remote work structure Critical experience navigating fast-paced, goal-oriented sales environments with a customer-centric and collaborative approach Minimum Requirements Minimum Education: High School Diploma or Equivalent Minimum Experience: 2 years of experience in account management, retail sales, or a related field Required Technical Skills: Customer Relationship Management (CRM) tools Microsoft Office Suite (Word, Excel, PowerPoint) Virtual meeting platforms (such as Zoom or Microsoft Teams) Additional Qualifications Bachelor’s Degree in Business, Marketing, or a related field Experience in the telecommunications or prepaid wireless retail industry   Visa sponsorship not available for this role Salary Ranges Compensation: $75,550.00/Year - $107,900.00/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities,