Senior Business Application Analyst

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description Summary   Support the core functions of BBIS by driving operational excellence through data analytics, process design, governance, project implementation, business readiness, and continuous improvement initiatives. Partners with business, technology, risk, and operational stakeholders to deliver scalable solutions, strengthen controls, improve service delivery, and provide actionable insights through reporting and visualization. Leads the development of business processes, operational frameworks, documentation, and implementation activities to support strategic business objectives and regulatory requirements     KEY ACCOUNTABILITIES   Enablement & Strategic Support   Serve as an enablement resource supporting BBIS core functions - application support, access provisioning and access governance.  Lead the intake, prioritization, planning, and coordination of strategic initiatives, enhancement requests, and operational improvement opportunities.   Partner with stakeholders to identify efficiency opportunities and implement sustainable solutions that improve service delivery and operational effectiveness.   Support business readiness, change management, and implementation activities for new processes, tools, applications, and governance frameworks.   Facilitate cross-functional collaboration between business, technology, risk, compliance, and operational teams.   Data Analytics & Visualization   Develop and maintain operational dashboards, scorecards, and reporting solutions to provide meaningful business insights and support decision-making.   Perform data mining, data analysis, and trend identification to measure performance, identify risks, and uncover improvement opportunities.   Translate complex operational data into actionable recommendations for leadership and stakeholders.   Establish and maintain key performance indicators (KPIs), service metrics, governance reporting, and executive-level reporting packages.   Leverage tools such as Power BI, Power Query, Excel, SharePoint, and other reporting platforms to enhance visibility and transparency.   Process Design & Documentation   Lead the design, documentation, maintenance, and continuous improvement of operational processes and procedures.   Develop business-owned artifacts, operating models, workflows, job aids, and governance documentation to support operational consistency and audit readiness.   Establish standards for process documentation and knowledge management across supported functions.   Ensure all documentation aligns with enterprise policies, regulatory requirements, and operational best practices.   Drive process simplification, automation opportunities, and documentation governance initiatives.   Project Delivery & Implementation   Support business initiatives throughout the project lifecycle, including requirements gathering, impact assessments, implementation planning, testing coordination, and deployment readiness.   Lead business implementation activities for projects impacting application support, access governance, and operational processes.   Coordinate user