Senior Analyst, Expedition Operations
- Location
- Miami, FL
- Work model
- On-Site
- Level
- Senior
- Posted
About this role
Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group . We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. This position will be working onsite from Miami. Position Summary: The Lead, Expedition Learning & Development leads the planning, governance, and delivery of expedition learning, development, gear, uniform, technology, and operational equipment programs that support safe, effective, and consistent field operations across the expedition fleet. This role applies strong PMO discipline to program calendars, milestones, risks, dependencies, budgets, and stakeholder accountability; builds dashboards and reporting for senior and executive leadership; and shapes practical, scalable training and field-readiness programs for remote operating environments. Essential Duties and Responsibilities: Program Leadership, Learning and Development
Own and manage program calendars, critical timelines, milestones, risks, and dependencies to ensure work is delivered on time, within scope, and with clear accountability. Identify training, development, equipment, and operational-readiness needs by analyzing performance data, field feedback, supplier performance, business priorities, and expedition program requirements. Partner with the Senior Manager and expedition leadership to develop and improve training strategies, field-readiness programs, gear standards, and operational-support processes. Evaluate outcomes, capture lessons learned, and implement practical enhancements that improve effectiveness, safety, and consistency. Facilitate training sessions, webinars, and presentations as needed, representing the brand with professionalism, operational credibility, and confidence. Support strategic initiatives such as RCG DLS integration and development, leadership training programs, and set-piece training events.
Events, Logistics and Execution Support
Manage training-related events and logistics, including timelines, stakeholder coordination, global vendor sourcing and contract negotiations, and supply ordering. Work with the Senior Field Staff Trainer to ensure seamless execution of in-person and onboard training programs. Travel to various destinations and assist with onsite logistics when necessary. Provide day-to-day operational coordination by tracking deliverables, monitoring deadlines, and ensuring follow-through. Support distribution and coordination of work across the team, ensuring balanced workloads and alignment with priorities. Ensure required forms, reports, and documentation are completed consistently and accurately.
Fleet Expedition Gear, Uniforms and Equipment Management
Lead fleet-wide strategy and management for expedition gear, uniforms, technology, medical-response supplies, and operational equipment across three expedition vessels, ensuring inventory supports safety, field performance, guest experience, and deployment schedules. Develop and maintain a long-term gear and uniform strategy, including product standards, replacement cycles, supplier roadmaps, innovation opportunities, and capital or operating budget requirements. Ensure expedition staff are protected with appropriate outdoor gear and have access to practical field tools and operational technology. Build and maintain inventory dashboards, fleet tracking tools, and reporting models covering stock levels, usage trends, order status, delivery timelines, shortages, budget