Front-end Software Engineering Technical Leader

The application window is expected to close on: 09/17/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . This is a hybrid position. Selected candidate will need to be in the office 2-3 days a week at our office in RTP, NC or Richardson, TX. Meet the Team Cisco’s Customer Experience (CX) engineering organization is a global team of experts dedicated to delivering world-class digital experiences by building advanced AI applications and capabilities through an industry leading platform centric approach with Cisco IQ. These capabilities provide high value directly to our customers, partners and empower our internal teams to deliver superior, data-driven services. We pride ourselves on a culture that thrives on customer-centricity and solving technical challenges using AI/ML solutions.

As a Front-End Software Engineering Technical Leader in Cisco’s CX Engineering organization, you will play a critical role in shaping the future of AI-driven solutions across Cisco's product and services portfolio. You will serve as the strategic link between architectural vision and high-fidelity design, defining the roadmap for our enterprise-wide Angular ecosystem. By promoting a "design-first" approach, you will drive the delivery of intuitive, AI-enhanced interfaces that simplify critical user workflows. You will set the high-water mark for performance, accessibility, and architectural standards across the organization and develop a culture of design-driven innovation that ensures our products remain resilient, scalable, and elite. F ront-End Architecture: Lead the architectural design of large-scale front-end applications. Define standards for modular architecture, state management patterns, and cross-team code sharing. Architectural Vision: Define the long-term technical roadmap for the front-end ecosystem, driving the adoption of advanced Angular patterns that support large-scale, enterprise applications. Design System Governance: Act as the primary authority for the organization’s design-to-code workflow. Lead the development and evolution of a comprehensive design system, ensuring that Figma and Adobe XD assets are fully aligned with the Angular component library and design tokens. Multi-functional Leadership: Partner with design leads and product management to influence product design at the ideation stage. Ensure that technical capabilities are fully aligned with intuitive, high-fidelity user journeys. Innovation & Performance: Set enterprise standards for accessibility (WCAG), performance optimization, and AI-enabled interface patterns within the Angular ecosystem. Mentorship: Lead and influence senior engineers, facilitating architectural deep-dives, driving technical consensus, and fostering a culture of excellence in UI/UX and design-driven engineering.

Bachelor’s degree in Computer Science, Engineering, or similar STEM field, or equivalent experience. 8+ years of professional front-end engineering experience. Experience with Figma or Adobe XD as primary tools for things such as; architectural design, iterate design, enhance user satisfaction and functional efficiency. Experience with Angular, RxJS, and TypeScript.

Experience architecting front-end solutions for AI-driven platforms (LLM interfaces, agentic UI). Experience in Design Token management and bridging the gap between designers and developers. Strong understanding of Performance Metrics (Lighthouse, Core Web Vitals) in an Angular context. Ability to interpret user behavior data (analytics, heatmaps) and translate it into actionable UI improvements. Strong verbal and written communication, with the ability to articulate architectural decisions to non-technical collaborators. Experience designing UIs that integrate LLM outputs or Copilot-style AI assistants into professional workflows. Ability to navigate ambiguity, drive