Gas Trouble Technician Helper or C

Company Summary Statement Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve more than 1.3 million customers and have consistently ranked among the best companies for customer service in the United States. LG&E serves 334,000 natural gas and 433,000 electric customers in Louisville and 16 surrounding counties. KU serves 569,000 customers in 77 Kentucky counties and five counties in Virginia. LG&E and KU are major employers and active supporters of the communities they serve. They empower employees, community members and initiatives across their service territory through volunteerism and investments in organizations that support education, sustainability and wellbeing.

Employee will perform a variety of skilled and technical duties and also direct, train and assist others in the performance of their duties in connection with investigating and correcting all types of customer and Company gas related problems and complaints As such, courteous, clear and professional communications are critical to this role.   Employees communicate on a regular basis with emergency response agencies (i.e. fire department, police, 911), customers, the general public, dispatchers, supervision, contractors, and other departments, to ensure safe, timely completion of the work.    This position could be located at our East Operations Center or Auburndale Operations Center.

GENERAL DUTIES   The normal duties may include but are not limited to:   1.Employee will be knowledgeable of and follow all safety rules, procedures and practices.   2.Employee acting in conjunction with supervision or individually as directed by supervision will assist and/or direct the training of other employees in the correct operating procedures necessary to fully satisfy the classification duties of Trouble Technician Helper and all lower classifications within the subject line of progression or other duties with which the employee is familiar.   3.Employee will, when directed by supervision, report to assigned locations during emergencies and for the purpose of receiving training and will actively participate in the training activities.   4.Employee will carry out assignments in training for and/or performing fire fighting and first aid.   5.Employee will exhibit an adequate competency level pertaining to activities delineated in the Duties and Qualifications sections of this job classification. Demonstrate such competency via performance of job duties and training and testing programs administered at intervals prescribed by Louisville Gas and Electric to assure correct classification of employees.   6.Employee will, during the normal performance of his duties, watch for and promptly report to supervision any damaged or defective equipment or other abnormal operating conditions which may cause damage, injury or other unsafe condition.   7.Employee will perform duties of lower or higher classifications that are incidental to the job and are within his/her capabilities including those needed for the purpose of training in the requirements of the higher classifications.   8.Employee will keep all equipment, tools, materials and work areas in a clean and orderly condition.   9.Employee will report as directed to any facility for any shift where needed.   10.Employee will perform work in a responsible and cooperative manner to facilitate a positive working environment.   11.Employee will compile information and generate reports, forms and documents as required.   12.Employee will represent the Company to the community with attention to the highest standard of conduct, appearance and attitude.   13.Employee will report, to proper supervision, job progress and all problems, or other factors which affect the job, except recommendations for disciplinary action.   SPECIFIC DUTIES   Duties which may include, but are not limited to: