Front Office Production Support Sr Analyst Vice President

The Fixed Income Rates Production Support Group provides direct support to a diverse set of trading desks all trading under the “Rates” banner. Your responsibilities will be aligned to supporting platform and tools that the front office business & traders needs to facilitate its franchise within Citi, providing exposure to the entire breadth of the Rates Technology. We are the first line of technical defense as we work closely with partners in our business including Trading, Sales, Operations & Risk and Controls to operate stable platforms to enable us to the be the best for our clients. The successful candidate will be responsible for production management of our suite of core Rates (G10 and Local Markets) applications, working through problems, and dealing with user issues. The candidate will also be responsible for driving engineering initiates, improving process workflows, and eliminating toil through automation by building/implementing solutions.

Direct Front Office Support Experience: 4+ years of proven experience providing technical support directly to Front Office within a financial institution. Financial Product Expertise: Hands-on experience with Fixed Income Rates financial products. Technical Proficiency:  Demonstrated hands-on technical experience with Linux environment , including system administration, bash scripting, relational databases, ION platform. Production Support: Know procedures around incident handling, including identification, triage, escalation, communication, troubleshooting, resolution, post-incident review and prevention.

6-10 years' experience Communicating directly with US Govies, IRD, Repo traders. Understanding of Bonds, Swaps, Repo, trading, risk and pricing. Python, Grafana, Linux, SQL, KDB knowledge. Good understanding of incident management with ServiceNow, JIRA. Practical problem solving and strategic thinking skills Demonstrated leadership, interpersonal skills and relationship building skills Service oriented attitude Ability to work in a fast-paced environment Experience working or leading requirement gathering efforts for multiple large development projects at one-time Proficient using basic technical tools and systems Good interpersonal and communication skills Education: Bachelor’s/University degree or equivalent work experience ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: New York New York United States ------------------------------------------------------ Primary Location Full Time Salary Range: $142,320.00 - $213,480.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Aug 24, 2026 ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or