Product Development Director (Auto Design)

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

We are seeking a dedicated Product Development Director to support the Property and Casualty (P&C) Auto Product Development area. This is a non-people leading director role that will work closely with this team to influence Auto product design enhancements and monitor performance through data insights.   This role is accountable for developing new products, overseeing and managing the launch and maturation of new products into target strategic markets. Acting as a cross functional expert, this position provides expertise and support for product line initiatives related to product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and/or system releases. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.

Responsible for development of digital first products supporting the needs and risks of USAA Members Leads development and launch of new innovative product offerings as well as auxiliary/enhanced features/services for existing products. Responsible for maintaining thorough level of knowledge of business and underwriting performance for products in scope (e.g.trends, results, etc.) Responsible for post-launch monitoring, maintenance and underwriting of 'new in market' products based on product performance, member needs and competitive changes in the market including but not limited to product rules, rates, and forms. Develops recommendations to launch new products and the evaluation and decision to buy/build or ally for individual product(s). Generates creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists. Responsible for maintaining thorough level of knowledge of business and underwriting performance for products in scope (e.g.trends, results, etc.). Responsible for post-launch monitoring, maintenance and underwriting of 'new in market' products based on product performance, member needs and competitive changes in the market including but not limited to product rules, rates, and forms. Conducts complex analysis of internal and external data and member information to support formulation of product strategy and enhance competitive intelligence. Develops and communicates the new product value proposition for individual products. Ensures sales support is delivered to all distribution channels (e.g., com, mobile, contact center) so that the new product is properly positioned to members. Leads the analysis and evaluation of new product performance metrics to make changes to offerings, if necessary, prior to full launch. Coordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience. 8 years relevant experience in Product