Senior Program Manager, Customer Delivery

IonQ, Inc. [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance.

Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.

Location: This role is based at our Bothell, WA office, with the option to work a few days a week remotely.

We are looking for a customer-obsessed, execution-driven technical program manager to build and lead IonQ's new Delivery Excellence function. Your mission is to build and operate the systems that align a variety of complex delivery motions that must come together to ensure our customers get the right things on time, we get paid on time, and the customer is delighted with the entire experience. As a technical program manager within IonQ's Quantum Computing product family, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build and deliver the world's best quantum computers to solve the world's most complex problems.

We need a self-starting, highly organized leader to help us continue to move quantum out of the lab and into the world of scientific and commercial utility. This means strength and depth in both