Labor Relations Manager

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

We are seeking an experienced Labor Relations Manager to lead day-to-day labor and employee relations for our Indianapolis manufacturing facility. This is a highly visible, hands-on role requiring a strong labor relations practitioner who can effectively administer the collective bargaining agreement, manage grievances from initial filing through arbitration, coach frontline leaders, and build productive relationships with union leadership. The successful candidate will bring significant plant-level labor relations experience in a complex manufacturing environment and will be comfortable operating independently on difficult employee and labor matters. This individual must be able to balance strong contract administration and management advocacy with sound judgment, credibility, consistency, and constructive union relationships. While labor relations will be the primary focus of the position, we are looking for a well-rounded HR professional with broader HR generalist capabilities and the potential to take on increasing site HR leadership responsibilities over time.

Labor Relations & Contract Administration Serve as the site's primary day-to-day labor relations resource and subject matter expert. Administer and interpret the collective bargaining agreement and provide consistent guidance to plant leaders, supervisors, and HR partners. Own the grievance process from initial filing through final resolution, including investigation, fact finding, contract and past-practice research, management response development, grievance meetings, settlement discussions, and preparation for arbitration. Lead management's response at appropriate steps of the grievance process and ensure grievances are handled thoroughly, consistently, and within contractual timelines. Prepare arbitration cases in partnership with HR leadership and labor counsel, including development of case strategy, exhibits, witness preparation, timelines, briefs, and supporting documentation. Serve as management's arbitration advocate where appropriate based on experience, or partner closely with internal/external counsel in arbitration proceedings. Identify grievance trends, recurring contract issues, and operational practices creating unnecessary labor risk and recommend sustainable solutions. Maintain accurate grievance, arbitration, discipline, and labor relations records and provide regular reporting on trends and emerging issues. Develop strong, professional working relationships with union representatives and leadership while effectively representing management's interests. Participate in labor-management meetings and other forums designed to address workplace issues and improve the overall labor-management relationship. Support collective bargaining preparation and negotiations, including data analysis, proposal development, costing, benchmarking, contract language research, and development of management strategy. Monitor and assess past practices, contract interpretations, and precedent to ensure consistency in labor decisions. Employee Relations & Leadership Support Lead or support investigations involving employee misconduct, workplace complaints, attendance, performance,