Business Analyst – BPM & Digital Solutions (m/f)

Job Description & Summary Our Advanced Technology Solutions team helps clients solve real business challenges through technology. We work across business process management, low-code platforms, automation, robotics, software delivery, and AI — designing solutions that improve how organizations operate and helping turn complex ideas into practical outcomes.   As our projects continue to grow, we are looking for new colleagues to strengthen our Business Analyst team . This role is a great fit for someone who enjoys understanding how businesses work, asking the right questions, and helping shape solutions that bring together business needs and technology.   Our Projects   A big part of our work focuses on business process automation and workflow transformation , especially on Appian and Pega . We help clients understand how their processes work today, redesign how they should work in the future, and support delivery teams in turning those ideas into working solutions.   Our clients include large organizations across banking, insurance, healthcare, pharmaceuticals, telecommunications, energy, and other industries . Business Analysts in our team play a key role from early discovery and workshops through requirements, testing, demos, and final solution rollout.   If you are interested in business analysis , but also want room to grow into areas like consulting, UX/UI , delivery support as well as project management, this role can give you exactly that kind of exposure.   At PwC, AI proficiency is a core capability not only for modern developers, but also for Business Analysts. We use AI across all the activities, such as in the ideation, requirements gathering and designing. We expect candidates to actively use AI tools to boost productivity, improve problem-solving, and deliver scalable, high-impact solutions responsibly.

Work with clients and stakeholders to understand business needs and process challenges   Lead or support workshops, interviews, and discovery sessions   Analyze and document  as-is  and  to-be  processes   Prepare requirements, user stories, acceptance criteria, and functional documentation   Support workflow, low-code, and process automation projects together with delivery teams   Stay involved through the full lifecycle — from analysis to testing, demos, and solution presentation   Prepare process flows, presentations, mockups, and other supporting materials   Work across multiple projects in an international consulting environment     What we are looking for   2+ years of experience  in  Business Analysis ,  Business Process Management , or a similar role   Strong understanding of  process mapping ,  process improvement , and  requirements gathering   Experience with  as-is / to-be  analysis and end-to-end workflow documentation   Confidence in client-facing communication and workshop facilitation   Ability to explain technical topics in a clear, business-friendly way   Experience working with developers, architects, QA, or project teams   Good written and spoken English     Nice to have   Experience with  Appian ,  Pega , or other  BPM / low-code / workflow  platforms   Exposure to  UX/UI , wireframing, mockups, or  Figma   Familiarity with  Agile ,  Scrum ,  Jira , or  Azure Dev Ops   Experience with  testing  or  UAT support , as well as German language skills , would be an added benefit   Why this role   This role is a great fit for Business Analysts who want to do more than just write requirements. In our team, you will have the chance to be close to clients, understand how businesses really operate , shape future-state processes, and stay involved through the full solution lifecycle.   At the same time, you will have space to grow into related areas such as consulting, UX/UI, agile delivery, and low-code transformation . If you are curious, proactive, and excited by the idea of working on different types of projects