Director, Network Management

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Network Management Role Overview The Director – Network Commercialization will be responsible for driving the growth, optimization, and commercialization of the receiving network across Oceania Region. The role will focus on expanding payout capabilities, strengthening relationships with Receiving Service Providers (RSPs), banks, and payment partners, and ensuring the network delivers best-in-class coverage, pricing, speed, and customer experience. The successful candidate will play a critical role in expanding cross-border remittance capabilities across account deposit, wallet payouts, and push-to-card solutions while identifying opportunities to improve network performance, increase transaction volumes, and enhance partner economics.

Network Growth & Commercialization Develop and execute regional network commercialization strategies to drive growth across key remittance corridors. Identify, evaluate, negotiate, and onboard new Receiving Service Providers (RSPs), banks, fintechs, wallet providers, and payment institutions. Expand payout coverage across bank account deposit, mobile wallet, and push-to-card capabilities. Build and manage a robust pipeline of network expansion opportunities within assigned markets. Drive activation and utilization of new network capabilities to increase transaction volumes and revenue. Partner Relationship Management Own strategic relationships with existing RSPs and key network partners. Conduct regular business reviews with partners to assess performance, identify growth opportunities, and address operational challenges. Negotiate commercial agreements, pricing structures, and service-level commitments with partners. Serve as the primary escalation point for strategic partner issues and commercial discussions. Collaborate with partners to improve service quality, transaction success rates, and customer experience. Push-to-Card & Bank Enablement Work closely with banks, issuers, and payment partners to activate TC28 and other relevant capabilities supporting push-to-card services. Drive expansion of card-based payout solutions across target markets. Partner with issuing banks and payment ecosystem participants to increase acceptance and utilization of card payout programs. Support commercialization of innovative payout solutions that enhance speed, convenience, and reach. Network Optimization & Efficiency Partner with RSPs to improve operational efficiency, transaction success rates, payout speed, and service quality. Analyze network performance and identify opportunities to reduce cancellations, rejections, and customer complaints. Drive initiatives that improve partner economics while maintaining a competitive customer value proposition. Work closely with Operations, Product, Compliance, and Technology teams to enhance network capabilities and scalability. Market & Corridor Development Identify high-growth remittance corridors and develop go-to-market strategies. Monitor competitive developments, regulatory changes, and industry trends impacting cross-border payments. Develop business cases for new corridor launches and network expansion opportunities. Support regional sales and business development teams in securing strategic opportunities. Internal Collaboration Partner with Product teams to define network requirements and future capabilities. Work with Compliance and Risk teams to ensure network partners meet regulatory and risk