Assistant Director, Disability Services, Center for Learning, Access, and Student Success
Wake Forest University
- Location
- Winston Salem, NC
- Work model
- On-Site
- Level
- Staff
- Posted
- Jul 18, 2026
About this role
External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description. Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.
Job Description
Summary The Assistant Director of Disability Services provides leadership for disability services within the Center for Learning, Access, and Student Success (CLASS). Serving on the CLASS leadership team, the Assistant Director collaborates with the CLASS staff to advance the department's mission of providing opportunities for all students to achieve academic success. The Assistant Director provides operational leadership for disability services, including supervision of professional staff, review of disability documentation, coordination of accommodation services, consultation on complex student cases, and collaboration with campus partners to ensure equitable access for students with disabilities. The Assistant Director also provides direct student services, including academic skills coaching, contributes to departmental planning and assessment efforts, and serves as a resource to faculty and staff regarding disability-related issues.
Job Description
Essential Functions: Leads the review of disability documentation and accommodation determinations by CLASS staff to ensure consistency, compliance with federal law, and alignment with CLASS practices. Collaborate with the Executive Director and CLASS leadership team to implement departmental priorities, evaluate services, and support strategic initiatives. Collaborate with the Executive Director of CLASS in strategic planning, administration, and management of the CLASS to include assessment of CLASS services and activities. Provides consultation to CLASS staff regarding complex disability documentation, accommodation requests, and student support strategies. Provides direct supervision for Assistive Technology Specialist and Academic Coach and Disability Specialist positions. Serves as the CLASS representative and primary liaison for assigned campus committees, including the Housing Accommodations Review Committee (HARC), CARE Team, the Office of Institutional Equity (OIE), and other committees as appropriate. Maintains current knowledge of disability law, clinical guidance, and emerging best practices and recommends updates to departmental documentation guidelines and accommodation practices. Provides academic skills coaching and disability support services to undergraduate, graduate, and professional students seeking services at the CLASS. Evaluates and interprets documentation of disabilities and provides recommendations for accommodations. Other Functions: Assists in the coordination of Assessment Plan for the CLASS office and enlists support from CLASS staff for ongoing process improvement and benchmarking with other institutions. Leads annual review and revision as needed of the CLASS Policies and Procedures Manual in collaboration with Office Manager. Collaborates with faculty and professional staff across campus to identify and respond to changing needs related to student learning and disability support services. Provides seminars, workshops, guest lectures