Strategic Account Technology -Strategist
Microsoft
- Location
- United States, New York, New York; United States, North Carolina, Charlotte
- Work model
- On-Site
- Level
- Mid
- H-1B history
- 2,066 approvals (FY2023)
- Posted
- 4h ago
Skills
About this role
Overview
Leads strategic relationships with C suite and senior business, technology, and operations leaders across a complex global Tier 1 bank. Serves as a deeply trusted technical advisor to executive stakeholders, aligning Microsoft's vision, innovation agenda, and business outcomes with the customer's long term priorities. Orchestrates cross functional Microsoft teams to develop executive engagement strategies, assess business risks and opportunities, and drive cloud transformational initiatives that deliver measurable business value. Owns the strategy, growth, and expansion of the Azure business across the customer, driving cloud adoption, consumption, workload modernization, and long term platform commitments that accelerate both customer outcomes and Microsoft revenue growth. Acts as the senior voice of the customer within Microsoft, influencing investment decisions, product direction, and executive sponsorship models to accelerate customer success. Partners directly with CEOs, CIOs, CTOs, CISOs, CFOs, and line of business executives to shape digital transformation strategies, address enterprise wide challenges, and position Microsoft as a strategic partner. Builds and maintains executive relationship maps, governance frameworks, and engagement plans that strengthen stakeholder alignment and executive sponsorship. Establishes best practices for executive engagement, business planning, Azure consumption growth, and strategic account development across large, high impact accounts. Demonstrates deep expertise in Microsoft's cloud strategy, Azure platform, AI portfolio, and industry solutions while driving executive conversations focused on growth, innovation, risk management, and competitive advantage. Leverages senior engineering leadership relationships to influence and unlock new opportunities, resolve complex business challenges, and accelerate strategic outcomes for both the customer and Microsoft.
Responsibilities
Customer and Industry Insights Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization provide alternate perspectives to enable customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions. Applies deep expertise and thought leadership to identify the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Applies industry knowledge to support customers in solving issues. Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business. Differentiated Value Proposition Acts as the customer's Technology Mentor in established relationships with senior leaders including technical decision makers (TDMs) and/or business decision makers (BDMs) at the Chief X Officer (CXO)-level. Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas