Analyst - Cybersecurity (Security Administration)

Analyst - Cybersecurity (Security Administration)   Location: Krakow, Poland (Hybrid)    Type: Full time   Shift:  Monday to Friday – 2:00 PM to10:00 PM   Position Summary   The   Analyst - Cybersecurity (Security Administration)   is responsible for   supporting day-to-day identity and access administration activities across the organization. This role ensures users receive   appropriate access   to systems and resources   in accordance with   established security policies, approval processes, and service-level expectations.   The analyst works closely with Identity & Access Management (IAM), application teams, infrastructure teams, and business stakeholders to fulfill access requests, troubleshoot access issues, and support identity lifecycle processes.

Process user access requests, modifications, and removals   in accordance with   established IAM processes and approvals.   Administer Active Directory accounts, security groups, distribution lists, and related access.   Support user onboarding, transfers, terminations, and other identity lifecycle events.   Perform manual provisioning and deprovisioning activities for applications and platforms that are not fully automated.   Investigate and resolve access-related incidents, service requests, and   provisioning   failures.   Validate   appropriate approvals   before granting or   modifying   access.   Support mailbox, group, and application access administration as   required .   Monitor assigned ServiceNow requests and incidents to ensure   timely   completion within established SLAs.   Escalate provisioning failures, system issues, and   access   exceptions to the   appropriate engineering   or application teams.   Support periodic access reviews, audits, certifications, and remediation activities.   Maintain   accurate   documentation and evidence for   access   changes when   required .   Follow established security standards, procedures, and segregation-of-duties requirements.   Identify   opportunities to reduce manual processes through automation and process improvements.   Maintain   knowledge   articles, operational procedures, and support documentation.   Collaborate with global IAM and Security Administration teams to provide consistent access administration services.   Technical Skills   Experience or working knowledge in:   Active Directory   Microsoft Entra ID / Azure Active Directory   Microsoft 365 / Exchange administration   ServiceNow   Security groups and Distribution Lists   User provisioning and deprovisioning   PowerShell or other scripting/automation technologies   Access certifications and audit support   Qualifications   Bachelor's degree in Information Technology , Cybersecurity, Computer Science, or a related discipline, or equivalent professional experience.   Experience supporting Identity & Access Management, Security Administration, IT operations, or   a related   technology function.   Understanding of   identity lifecycle processes including joiners, movers, and leavers.   Familiarity with access control principles, least privilege, and security governance.   Strong troubleshooting and analytical skills.   Ability to manage multiple requests and priorities in a high-volume operational environment.   Strong attention to detail and ability to follow established security procedures.   Effective written and verbal communication skills.   Ability to work collaboratively across technical and business teams.   Key Competencies   Customer and service focus   Ownership and accountability   Attention to detail   Problem solving   Prioritization and time management   Security and risk awareness   Process discipline   Collaboration and communication   Continuous improvement mindset     Benefits:           Private medical care     Hybrid working     Work From Home Allowance to support remote working expenses