manager, engineering - Digital Partner Experience

Now Brewing – Engineering Leaders! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a Manager, Engineering, you will lead a team responsible for delivering reliable, secure, and scalable technology solutions that support Starbucks engineering teams. You will drive operational excellence, enable developer productivity, and ensure high-performing systems and infrastructure that power partner and customer experiences. As a Manager, Engineering, you will… Lead engineering operations and reliability – Oversee system configuration, monitoring, maintenance, and support to ensure stability and performance Enable development teams – Partner closely with engineers to resolve issues, improve workflows, and support build and release processes Drive operational excellence – Lead Incident, Change, Release, and Problem Management practices while implementing monitoring and alerting solutions Ensure secure and compliant systems – Deliver solutions aligned with security, architecture, and regulatory standards (e.g., PCI, SOX) Automate and scale – Identify opportunities to automate processes and improve efficiency, scalability, and reliability Lead and develop a high-performing team – Coach and manage engineers, driving engagement, growth, and strong team performance Collaborate across teams and vendors – Build strong cross-functional partnerships and manage external partners to achieve business outcomes We’d love to hear from people with: 8–10 years of experience in software development, systems engineering, or infrastructure operations 5+ years managing complex systems or application development projects  3–5 years leading or managing technical teams  Bachelor’s degree in Computer Science or related field  Experience with cloud or highly virtualized environments  Experience with monitoring, logging, and alerting tools  Knowledge of networking fundamentals (TCP/IP, load balancing, firewalls, proxies) Experience with scripting or programming languages such as Python, Java, or Go  Experience leading front-end application development for customer- or partner-facing digital products, including responsive, accessible, and high-performing user interfaces Knowledge of mobile application development technologies and patterns, including Swift, iOS, mobile UI frameworks, and platform-specific design standards Ability to guide engineering teams through user experience, interface architecture, performance optimization, and quality practices for modern front-end and mobile applications Proven ability to lead cross-functional teams and deliver in a fast-paced environment  As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee