Fund Accounting Senior Manager Outsourcing Oversight

Governance &   Oversight   Manager – Fund Services Role Overview   This is a senior role at the heart of Citi's Fund Services   outsourcing   and   oversight   framework. You will   manage   the end-to-end governance of offshored and outsourced operations   for Funds Services in NAM , drive a robust control s   environment, and engage directly with regulators, auditors, and executive leadership. If you thrive in complex, fast-moving environments and want genuine influence over strategic direction, this role   may be   for you .   Governance of   off-shored   and outsourced functions:   Ensure relevant governance   and legal   documentation   covering   individual relationships between   NAM   and Citi COE sites (Service Level Agreements, Performance Level Standards Document, ICSA’s)   are   in place, up to date and   complied with .   Ensure   the   service provider   maintain s   and administer s   renewal agreements   and holds regular business reviews of outsourcing performance .   Maintain the Due Diligence Schedule and perform due diligence   reviews of Outsourced Service Providers , producing reports for review by   on-shore   management and the service provider.   Manage and track remediation plans for issues   identified   during Due Diligence   review s   of   service providers,   with   regular   progress   updates to senior management.   Ensure c ompliance with applicable   local   regulatory requirements   as   required .   Ensure that a robust and   appropriate governance   oversight model   and oversight governance framework   is in place to manage   outsourced service providers .   Liaise with key stakeholders outside of Funds to ensure all   off-shore   and outsourced arrangements and migration plans are within Citi policies, influencing policy changes where necessary.   Drive opportunities to develop and broaden the scope of the   off-shored /outsourced Governance framework and review opportunities to implement the framework across the wider GFS community   Audit Support:   Lead audit and exam preparedness   as necessary , serving as the primary interface for external regulators (e.g., OCC, KPMG) and internal reviewers (Internal Audit, Compliance).    Co-ordination and management of client and investor due diligence requests and   on-site   visits.     Operational Controls:   Evaluation of Significant Control Events (e.g. negative metrics trends, operating losses and “at risk” balance, frauds) for area of responsibility including:   Participating in BSER Ops evaluations including oversight over accuracy of manual metrics.   Ensuring MCA   controls in place adequately   cover risks for area of responsibility and   regular   self-assessments are complete and   accurate .   Participation in significant Operations Projects to provide proactive support and control evaluations (e.g. system development or major process/policy changes ensuring deficiencies/concerns are addressed prior to implementation.                                                                                                        General:   Understand Risk and Controls in general as the function applies to a Funds operational environment   Be prepared and able to support the general risk and controls group with activities non-outsourcing related.    Obtain,   edit   and   consolidate   data for monthly/quarterly reporting   as   required   (e.g. BRCC, Disclosure Committee, Regulatory Returns, etc.).   Constantly strive to find new ways to develop and improve processes.   Implement best practice across locations to achieve   high quality   output.     What This Role Offers   Direct exposure to executive-level management and meaningful influence over strategic decisions.   Engagement with regulators and clients through due diligence and