Operations Manager

Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems.

Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving.

In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future.

At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact.

Make Wayve the experience that defines your career!

The Operations Manager – Remote Operations and Feature Testing will lead our internal VSO team responsible for delivering remote operations and feature testing activities.

This role is responsible for turning testing priorities into safe, practical and executable operational plans. You will ensure that the team, vehicles, resources and processes are set up to deliver high-quality testing outputs across different locations and, where required, across different countries.

A key part of the role will be working closely with Product, Engineering, Safety, Field Engineering, Fleet Servicing and Maintenance, Training, Systems & Insights, Quality Assurance and other relevant teams to align on testing priorities, understand operational feasibility, and help shape the execution plan.

You will line manage the Remote Operations and Feature Testing VSO team, supporting their performance, development and wellbeing while creating a clear and consistent operating model for the team.

This is a role for someone who can balance people leadership, operational planning, safety, stakeholder management and delivery in a fast-moving testing environment.

• Lead the operational delivery of internal Remote Operations and Feature Testing activities.

• Translate testing priorities and business requirements into clear tactical plans for the VSO team.

• Plan and coordinate testing activities across different locations and countries where required.

• Work closely with internal stakeholders to align on testing priorities, operational feasibility and delivery plans.

• Support the prioritisation of testing activities based on business needs, staffing, vehicle readiness, safety requirements, local constraints and delivery risks.

• Ensure daily testing activities are delivered safely, efficiently and in line with agreed KPIs, testing goals and operational standards.

• Balance vehicle availability, staffing, shift coverage and testing requirements to maximise productive testing time.

• Identify operational blockers early and work with the relevant teams to resolve them.

• Ensure the team is prepared for new testing requirements, feature testing activities, remote support missions and changes in operational scope.

• Line manage the Remote Operations and Feature Testing VSOs, supporting performance, development, engagement and wellbeing.

• Lead team performance management by setting clear expectations, supporting development and ensuring concerns are addressed consistently and professionally.

• Ensure new processes, SOPs and operational changes are communicated clearly and applied