Quality Analyst

Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Definition Supports supply related activities for a facility to deliver excellence and integration between procurement and the team supporting facility.   Responsibilities •    Supporting delivery of a lean, responsive, and resilient material and services flow for the facility from source to dock and additional required points. •    Recognizing the potential for cost and inventory reductions, and quality improvement, as well as responsibility for soundness of business proposals and risk assessment.  •    Operating and monitoring the supply network procurement functions to meet the defined response time, cost, quality, and lean targets enabling optimal and efficient facility operations. •    Collaborating with business partners and suppliers, and resolving facility specific supplier issues.    Degree Requirement Bachelor's degree in engineering with 8+ yrs of experience Note: Diploma graduates are not eligible   Skill Descriptors Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes.  Level Working Knowledge:  •    Employs process flows, cycle time, process time and waste concepts as appropriate. •    Walks through steps, decisions, measurements, dependencies and hand-offs for a specific process. •    Creates process flow or work-flow diagrams. •    Document types of process decisions and potential impact of each decision. •    Identifies and monitors common process bottlenecks.   Data-driven Decision Making: Knowledge of the data-driven decision-making process and associated tools and techniques; ability to gather and analyze data to make organizational decisions that align with strategic business objectives and goals.  Level Working Knowledge:  •    Applies an assigned technique for data-driven thinking in a Decision-Making process. •    Discerns between "signal" and "noise" when interpreting data. •    Identifies, obtains, and organizes relevant data and ideas. •    Participates in the process of choosing KPIs and metrics to influence decisions. •    Utilizes the basic data collection and evaluation tools and techniques.   Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.  Level Basic Understanding:  •    Names specific tools or techniques that can be used to support the analytical thinking process. •    Describes specific software applications or products used for business analytics. •    Gives examples of how analytical thinking has been used to resolve problems. •    Helps others research and learn more about business analytics tools and applications.   Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.  Level Working Knowledge:  •    Delivers helpful feedback that focuses on behaviors without offending the recipient. •    Listens to feedback without defensiveness and uses it for own communication effectiveness. •    Makes oral presentations and writes reports