Labour Relations Manager

Career Area: Human Resources Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Updated: 08/09/2023 Location: Chh. Sambhajinagar, Maharashtra Role Definition Provides support in general labor relations issues and maintains positive communication between managers and unions. Responsibilities • Advising management on changes to existing policies to ensure compliance with new or proposed regulations. • Representing the organization in general legal hearings on federal, state and local regulations pertaining to labor issues. • Participating in implementing and administering management-labor relations to help maintain positive relations with unions. • Assisting in union contract negotiations, contract agreements, and other labor relations issues. • Contract Labour and Apprentice program management • Strong Compliance governance • Liaison with Government authorities Degree Requirement MSW/MLS/MBA HR Required Experience- 12-15 Years Skill Descriptors Conflict Management: Knowledge of managing conflicts; ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level. Level Extensive Experience: • Mediates and resolves conflicts among individuals, groups, and departments. • Practices positive collaboration and converts difficult interactions into productive ones. • Guides participants in a conflict to rethink their current views. • Demonstrates good judgment in deciding when to involve a third party. • Makes parties aware of case studies of constructive and destructive conflicts. • Surfaces disagreements in early stages. Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Level Extensive Experience: • Achieves influence and impact even when holding a position contrary to the majority. • Discards examples of persuasive arguments lacking substance or impact. • Leads and presents collaborative assessments that persuasively influence decision makers. • Advises on techniques to build rapport and commitment to common purpose. • Determines and leverages the decision-making style of the individual or group being influenced. • Delivers well-received presentations of cost, benefits, risks, and other considerations. Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Level Extensive Experience: • Seeks out what's common in conflicting points of view. • Influences key individuals inside and outside own group and earns their respect. • Resolves potentially harmful differences between individuals and groups of people. • Contributes as a member on a variety of teams. • Establishes and maintains productive working relationships within and outside of own area. • Establishes and maintains credibility with clients and teammates. Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Level Working Knowledge: • Works to achieve win-win in negotiations, rather than taking a win-lose approach. • Focuses on issues rather than personalities. • Uses active listening and probing techniques to surface problems, issues, and interests. • Demonstrates a willingness to examine own position. • Presents own position and listens