Workplace Coordinator (대리급)

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    ROLE AND RESPONSIBILITIES   Client/Stakeholder Management Provide superior customer service to meet on-site client’s expectations Ensure prompt operation of the switchboard and that all phone queries are directed to the correct client staff/ team. Maintain and update phone directory and phone systems as required. Ensure that reception areas, including desk and seating areas are tidy and presentable Meet and greet clients promptly a nd contact staff member via phone to advise of guest’s arrival Book meeting rooms as requested Process car parking booking requests for permanent and/or casual bookings Issue access cards, including entering into the system and handling any relevant paperwork Collect and/or receive local and international courier deliveries, receipting in register and contacting relevant staff Build and develop effective client / stakeholder relationships across multiple levels of the organization On-site key point of contact for Facilities in the client’s premises Fulfil any ad-hoc requests promptly and efficiently to support the facilities team or (client) business Ensure any faults or defects are recorded and reported to facilities team to ensure an outstanding client experience is maintained Procurement & Vendor Management Assist the facilities team in the management and induction of all contractors on site to ensure they perform to the required standards Assist in the procurement of vendors and services as required Finance Management Ensure all invoices, as relate to the operation of reception and mailroom are appropriately processed and tracked Assist in financial processes for facilities management team, to ensure that all financial management requirements are completed in a timely and accurate manner Ensure prompt and accurate management of purchase orders in the financial system, as required Health & Safety Management This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules. Site Operations Management Assist in the implementation of Industry Best Practice operations Seek ways to constantly reduce costs and improve operational standards Occupancy planning – assist with updating of seating plans and new joiner seat assignment as required Maintain premises in neat and good working condition at all times Assist with reporting and follow up of building management issues Management of WHS including warden and first aid lists/ supplies Maintain access control and key register, allocations and supplies, as required Assist with facilities reporting and administration requirements Risk Management Assist in the implementation and management of the property risk management program Support the implementation and monitoring of disaster recovery and business continuity plans Follow established escalation procedures and incident reporting procedures Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines,  procedures and strategies     JOB REQUIREMENTS   Prior experience in reception required Prior experience in facilities, property management, hospitality or related field preferred Must present a professional and friendly corporate image to clients Ability to interact well within a team Ability