Business Architect (Hybrid)

The application window is expected to close on: 08/28/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . This is a hybrid role with two-three days per week at Cisco’s RTP, NC office. Meet the Team Join Cisco’s Commerce Operations – Continuous Improvement team, a dynamic group responsible for integrating newly acquired companies into Cisco’s global ecosystem. As a Business Architect, you will spearhead the incubation, commercialization, and integration of acquired entities, acting as the critical bridge between innovative new businesses and Cisco’s established operational excellence. This role sits at the intersection of strategy and execution, where you will scale transformation capabilities while ensuring seamless integration into our commercial engine. We are a collaborative, high-visibility team based in North Carolina, thriving in a fast-paced environment that demands multi-functional partnership and frequent engagement with senior leadership.

Strategy & Commercialization Lead the end-to-end commercialization of newly acquired entities by conducting impact assessments, providing design input, establishing scalable support models, and defining the target operating model to ensure long-term commercial viability. Identify and implement opportunities for process simplification to reduce technical debt and ensure integration solutions are efficient and future-proof. Acquisition & Operational Integration Lead integration of acquired companies into Cisco’s commerce ecosystem, managing multiple workstreams and aligning with global processes and strategic goals. Analyze data and collaborate across functions to develop actionable, data-driven integration strategies. Performance & Stakeholder Management Build and maintain partnerships with key stakeholders to support successful integration and scaling of new entities; regularly update senior leadership to ensure transparency and alignment.  Drive improvement by identifying gaps, proposing innovative solutions, and implementing best practices to optimize integration outcomes and stakeholder satisfaction.

Bachelor’s degree with 7+ years of professional experience in operations management within a technology or commerce environment. Experience leading business process integration for acquisitions or large-scale, complex enterprise programs. Experience with data platforms (e.g., Snowflake, SAP Business Objects) with the ability to extract, analyze, and leverage data for high-level decision-making. Experience managing multiple, concurrent, high-priority projects in a fast-paced, matrixed environment.

Exceptional communication, negotiation, and influencing skills, with a history of presenting to and advising senior leadership. Strategic approach with a passion for driving operational excellence and "outside-in" customer feedback loops. Exposure to AI-driven solutions or automation projects, either as a practitioner or technical lead. Ability to thrive in a highly visible, collaborative, and cross-functional culture. Why Cisco?  At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.  We are Cisco, and