Data Center Engineer

Role Overview   We are hiring a Datacenter Engineer to support the mission critical infrastructure that powers our markets, market data services and member connectivity responsible from all aspects of Cboe’s datacenter physical footprint. This is a hands-on role responsible for installing, maintaining, and troubleshooting all datacenter hardware, cabling, and supporting infrastructure across our colocation facilities.   This role is ideal for someone who is detail oriented, organized, comfortable in datacenter settings, and eager to grow within a highly reliable, mission critical environment and experienced performing largescale MAC (Moves, Adds, Changes) activities. You will collaborate regularly with Engineering, Operations, and NOC teams.   Please note: Candidate selected for this role must be willing to work on site at our Chicago, Illinois area Data Centers. Shift Requirements   This role will require you to be available for the following late shift schedule, which is subject to change. This is a 2nd shift position, Tuesday through Saturday. The role follows a 5-day, 8-hour workweek, with shifts scheduled between Tuesday and Saturday. Standard 2nd shift hours are 2:00pm to 1 1p m.   US Holiday coverage may be required.   Please note: The role may be eligible for a shift differential of 10% depending on the shift worked.     In this role, you will be responsible for:   Install and maintain servers, network devices, storage systems, and associated cabling and cross connectivity   Perform structured cabling (copper, MMF, SMF), including testing, routing, labeling, and documentation   Execute daily MAC tasks including equipment installs, moves, and rack/cable upgrades   Be our hands and eyes in the data center and report any environmental issues (power, cooling, temperatures) and escalate to management and the provider   Work with Engineering and NOC teams to troubleshoot hardware, application and connectivity issues directly and via Jira tickets   Generate and maintain equipment inventories, rack elevations, cable maps, and documentation standards   Respond to datacenter incidents including hardware failures and cabling issues   Support new equipment rollouts and datacenter expansion projects   Assist with vendor coordination, shipping/receiving, RMAs, and onsite service activities   Support the ongoing development and improvement of our global datacenter operations standards   Participate in on-call coverage and shift rotations   Research new Data Center infrastructure equipment advancements and recommend changes as needed to management   Demonstrated ability to deliver high-quality, consistent, reliable work and a strong sense of ownership in supporting critical operations     The ideal candidate will have:   5+ years’ experience in datacenter support including:   Racking, removing, cabling and troubleshooting server, storage, and network equipment in colocation environment   MAC work which includes installing/moving equipment and cabling on a large-scale basis   The candidate will need to be proficient in cable plant design and troubleshooting (Copper/MMF/SMF) as well as proficient in the industry standard testing tools   Basic working knowledge of HVAC, power, fire, building security systems operations, and safety   Working knowledge of telecommunications technologies, systems, and circuits   Ability to lift up to 75 lbs and work inside datacenter environments for extended periods   Ability to work independently and manage multiple tasks and projects   Ability to work well in a dynamic team-oriented environment   Excellent written and verbal communication skills with a strong attention to detail   Ability to multitask and manage multiple projects   Team player, desiring to be part of a high-performance team with dynamic responsibilities   Perform other duties as assigned by management   Must be willing and flexible to work different shifts (as needed to