Senior Sales Enablement Manager

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Purpose The Senior Sales Enablement Manager will play a critical role in creating the enablement and change management surrounding new technology launches, standardizing field processes, operationalizing best practices, and delivering high-impact enablement programs that drive measurable improvements in sales productivity, process adoption, and distributor engagement. This role is both strategic and execution focused. The ideal candidate is an experienced enablement leader with experience in sales process mapping, sales play development, video-based learning (Camtasia or similar platforms), and eLearning design. They are highly collaborative, exceptionally organized, and comfortable partnering cross-functionally to translate strategy into scalable execution.

Responsibilities Partner cross-functionally (Sales Leadership, Sellers, Operations, Marketing, Communications, Pricing, and Channel teams) to define, document, and implement a unified field sales process. Create and deploy enablement assets including playbooks, templates, job aids, microlearning modules, and reinforcement content to embed best practices. Map current and future-state sales processes, identifying gaps and developing comprehensive sales plans aligned to each stage of the sales cycle. Lead structured rollout and adoption strategies, including communications plans and reinforcement cadences. Serve as subject matter expert in video-based learning and instructional design, leveraging Camtasia (or similar tools) and eLearning platforms to create engaging content. Establish standards and best practices for digital learning production, continuously optimizing based on engagement and performance data. Lead enablement strategy for Channel Insights launch and adoption, including communications, microlearning, and sales talk tracks. Build and manage ongoing enablement programs, ensuring scalable, globally accessible learning experiences. Own LMS administration, including content organization, reporting, learner experience optimization, and system maintenance. Track enablement engagement, process adoption, and business impact, delivering executive-ready insights that connect enablement efforts to productivity and revenue outcomes. This position operates on a hybrid schedule, consisting of 3 days in the office and 2 days working remotely.

Bachelor’s Degree. 5+ years of progressively responsible experience in Sales Enablement, Revenue Enablement, or Go-to-Market roles. 2+ years of demonstrated expertise in sales process mapping and sales play development.

Exceptional organizational skills with strong attention to detail. 3+ years with advanced proficiency in video creation using Camtasia or comparable platforms and experience in eLearning design and instructional development. 2 years’ experience administering and optimizing a Learning Management System (LMS). Highly collaborative team player with the ability to influence cross-functional stakeholders. Strong analytical skills with experience connecting enablement efforts to business performance metrics. Excellent written and verbal communication skills. Experience supporting field sales teams