Workplace Experience Coordinator

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! What this job involves:

Summary: The Facilities Coordinator will assist with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support where required Workplace Management Provides hospitality and support for guests, visitors, and employees at client location Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA) Works with all internal departments such as IT, Security, Kitchen, Real Estate to ensure all works within the office are completed to a high standard Take ownership for the CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs) Convert requests outside of CMMS systems (phone calls, text, email, etc.) into tickets that can be tracked and resolved Complete detailed inspections to discover all issues and assign tickets Ensure that facilities are compliant with local building, health, safety, and fire codes and regulations, report any issues immediately through the appropriate channels Create and implement site operational rules and standard operating procedures. Identify opportunities for improved operational standards Proactive in finding improvements and following through on a plan to complete Complete short and long-term projects for the client Ensure all work completed stays within the client’s budget Identify costs saving ideas on a monthly basis Coordinates special events in support of client or JLL Pick-up, drop-off, prepare postage/labels Support the client event team with coordinating JLL onsite vendors to set up events Coordinate with the relevant client teams to set up co-location spaces Manage office supplies and reorder stock as required Finance Management Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Support to track all site relevant actual spends vs. budget Ensure prompt and accurate management of purchase orders Raising and receipting of purchase orders in