Technical Training Program Manager - Gas Training

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.   PSE's Transformation & Strategy Enablement team is looking for qualified candidates to fill an open  Technical Training Program Manager - Gas Training  position! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process. Job Description

Within Operational Training, the Gas Training Team develops and maintains highly technical learning solutions that support the safety, compliance, and operational readiness of Gas Operations employees. The Gas Training Team primarily operates out of the Operational Training Center (OTC) in Puyallup. This position offers hybrid work flexibility and requires reporting to the OTC as needed to support program, business, and training needs.   In this position, you will serve as a Technical Training Program Manager for one or more assigned Gas Training programs. TTPMs lead the design, development, delivery, evaluation, and maintenance of highly technical learning solutions. A successful candidate will have significant experience managing training programs and collaborating with user groups with highly technical and diverse training needs. TTPMs partner with business stakeholders, including operations managers, supervisors, and subject matter experts, to define the training needs of Gas Operations, identify gaps, and continuously improve existing programs. Leveraging subject matter expertise provided by the business, TTPMs determine the learning solutions that will meet business needs. TTPMs then manage the development and delivery of those solutions, leading collaboration among instructional designers, training analysts, other learning and development professionals, along with subject matter experts and key stakeholders. While primarily focused on managing and improving existing Gas Training programs, TTPMs may also develop learning solutions for new business initiatives or support capital projects.   All PSE employees are expected to uphold the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities and promote and support a culture of total safety. Additionally, employees need to demonstrate commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. All duties are to be performed in accordance with all regulatory compliance obligations. Job Responsibilities

Manage and continuously improve existing highly technical training programs and develop new programs as needed, within the ADDIE or SAM frameworks and in accordance with complex compliance, operations, systems, and safety requirements.

Engage with stakeholders, evaluate business problems, and conduct needs assessments. Establish and manage program review cycles to evaluate effectiveness and ensure training remains current with changes to regulations, standards, procedures, systems, equipment, and operational practices. Prioritize program roadmaps to manage multiple programs concurrently. Create and manage the communication strategy for promoting and reporting program/project strategy, priorities, risks, and status of the programs/projects.

Lead and coordinate the work of instructional designers, training analysts, facilitators, subject matter experts, vendors, and other contributors involved in the development and delivery of assigned learning solutions.

Manage and maintain vendor partners, delivery media, and eLearning applications for scale and ease. Manage training content/updates on SharePoint, LMS, and shared drives. Equip and mentor contract or corporate subject matter experts to deliver training. Deliver instructor-led training as needed. Develop training solutions that are supported by data and