GCR Others - Business Transformation - Senior Manager
EY
- Location
- Bengaluru, KA, IN, 560016
- Work model
- On-Site
- Level
- Senior
About this role
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Business Transformation leader This role is designed for a Business Transformation leader who thrives at the intersection of process transformation, technology, and enterprise‑level delivery ownership, including data‑ and AI‑enabled change. As a Business Transformation and Enablement Senior Manager , you will own transformation portfolios end to end, setting direction, prioritizing initiatives, and ensuring outcomes are delivered at scale. You will operate in high-impact, outcome-driven environments that demand decisive leadership, strong accountability, and the ability to deliver sustained, measurable results. The opportunity As a Transformation and Enablement Senior Manager, you will be accountable for driving and scaling large‑scale transformation portfolios across EY Global Delivery Services. This role exists to ensure that complex, multi‑initiative transformation efforts are prioritised correctly, executed with rigor, and sustained over time. You will lead transformation at an enterprise level owning outcomes, making trade‑off decisions, and ensuring initiatives deliver measurable value. Your success will be defined by your ability to institutionalize improved ways of working, build durable capabilities, and consistently deliver results across a portfolio of transformation initiatives. Your key responsibilities
Transformation Portfolio Ownership
Own a portfolio of transformation initiatives end‑to‑end, with full accountability for outcomes, value realization, and sustained impact.
Enterprise‑level Opportunity Identification
Lead diagnostic efforts across functions and initiatives to identify systemic opportunities for process, technology, and operating model improvement.
Strategic Direction & Prioritisation
Set clear transformation direction aligned with business leadership, define priorities, and make informed trade‑offs to maximise value across the portfolio.
Solution Design Governance
Provide oversight and direction on solution design and delivery approaches, ensuring consistency, scalability, and quality.
Business Case Ownership & Value Realisation
Own business case development and investment decisions across the portfolio, tracking ROI and benefits realization at an aggregate level.
Execution Governance & Performance Management
Establish and maintain strong governance, execution cadence, and performance oversight across multiple workstreams and teams.
Stakeholder & Operating Model Leadership
Lead senior stakeholder forums, resolve escalations, and align stakeholders around common goals, decisions, and execution plans.
Enablement & Adoption at Scale
Ensure adoption strategies are embedded across all initiatives, enabling sustained change through capability uplift and operating model alignment.
Risk & Dependency Management
Anticipate and manage cross‑initiative risks, dependencies, and constraints to protect outcomes and maintain momentum.
Capability Building & Practice Development
Build and scale transformation and enablement capabilities across GDS through frameworks, assets, governance models, and talent development.
People Leadership & Talent Development
Lead and develop Managers and teams, setting a high bar for ownership, delivery standards, and transformation maturity.
Entrepreneurial Leadership & Growth
Drive an entrepreneurial culture by identifying new opportunities, incubating ideas, and expanding the scope and impact of the transformation portfolio.
Skills and attributes for success To succeed as a Transformation and Enablement Senior Manager , you will bring strong enterprise leadership capability, sound judgment, and the confidence to own complex transformation portfolios