Lead Product Manager or Group Product Manager, Video Platform

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

We are hiring a Lead or Group Product Manager for the Video Platform. You will own live streaming, historical playback, cloud backup and clip export, transcoding, third-party video ingest, and encryption of stored and exported video. Your work shows up every time someone opens a camera in Command, on a phone, through an API, or on a wall display.

You will work with backend, frontend, and mobile engineers, across every service our software touches. You will talk to customers to deliver revenue driving features and resolve video issues when playback, backup, or video quality breaks. You have shipped video products before, and know how to work with your customers and users to build a delightful playback experience.

We are committed to a thriving in-office culture. This role requires you to work onsite at our HQ in San Mateo, CA.

• Own live view and historical playback. That includes the player, the timeline, scrubbing, time to first picture, stalls, and audio that stays with the video. Web, mobile, and API all count

• Own cloud backup and clip export. Video is recorded on the camera and copied to the cloud. You decide retention, what the backup product includes, and how reliably a clip gets out when someone asks for it

• Own reliable, quality streaming experiences, even under difficult environmental conditions. Many viewers on one camera, sites on LTE or a thin uplink, and cameras that keep recording when the cloud path is down

• Own third-party video ingested via RTSP for playback in various formats and clients

• Own transcoding. A lot of recorded video is HEVC. Some clients can only play H.264. You will work with engineering on when to transcode, what it costs, and how often it fails

• Own customer-controlled encryption for stored and exported video, where the customer holds the keys

• Set engineering quality standards for playback, framing, and cloud backups. Proactively identify and resolve customer issues using core performance metrics for Quality of Service

• Work with sales, support, go-to-market, and design to deliver revenue-driving video products

What You Bring

• 8+ years as a product manager, currently at Lead or Group-level scope. You have owned a video area, not a single feature

• At least 3 years at a company whose product is video. Streaming, playback, recording, a VMS, real-time video, or video infrastructure all count

• More than one shipped product that an outside user watched live, played back, recorded, or