SVP, Private Banker

Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.   The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK  benefits .   Job Purpose & Scope Responsible for building a book of high-net-worth clientele, managing and expanding those relationships to grow the private client base. Provide advice, counsel, and high-level customer service to meet the comprehensive banking needs of high-net-worth clients. Deliver private banking credit and deposit solutions, while partnering with trust and wealth management, retail, commercial banking and other lines of business to provide comprehensive financial solutions across the Bank OZK footprint through an exclusive delivery model. May be called upon to provide market leadership. Essential Job Functions Convene and collaborate with product experts to develop long-term solutions to strengthen client relationships across all lines of business. Plan and prioritize daily, weekly, and monthly activities to maximize revenue growth and client satisfaction. Generate business results and acquire new assets from both existing client base and new client acquisition. Develop and maintain a strong community presence with an established network. Demonstrate an in-depth understanding of clients’ businesses and sources of wealth generation. Understand client needs, investment objectives, and risk profiles to offer tailored solutions and investment strategies that meet their investment, banking, and liquidity requirements; identify needs that are not articulated or clearly expressed by the client. Focus on the client experience and work tirelessly on the client’s behalf. Build strong relationships with client families that cross generations to establish long-term connections to the Bank. Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters. Effectively manage client expectations regarding what can and cannot be executed on their behalf. Maintain full understanding of client goals and risk tolerance to ensure financial strategies are aligned and appropriate. Anticipate events in clients’ lives and businesses with significant financial implications, and proactively address. Keep abreast of financial industry developments and current global market conditions. Establish an internal referral network and gain introductions to potential clients to generate new sales. Collaborate with internal teams, including portfolio management, marketing, and operations, to leverage capabilities, share expertise, ensure seamless client onboarding, effective communication, and alignment of client expectations. Align complementary experiences and skill sets of team members to maximize client effectiveness. Follow standard procedures and advocate appropriate exceptions to standard practices when warranted, seeking or granting approvals as appropriate. Prioritize issues that need to be escalated, collaborating with the appropriate people and teams to expedite resolution. Maintain client communication records in the relationship management platform, ensuring accurate and up-to-date information. Based on feedback from clients, colleagues, and management, seek continuous