Software Development Engineer, Forward Deployed Engineering

Come change the way the world uses the Cloud! At AWS Professional Services Products and Solutions, we don't just support cloud transformations — we accelerate them. Our team builds the internal products and tools that empower AWS consultants to deliver faster, smarter, and more impactful customer outcomes. At the heart of our work is a knowledge base that brings quality, consistency, and efficiency to every customer engagement around the globe. If you're driven to build products that scale impact across thousands of customers and reshape how enterprises adopt the cloud, we want you on our team. Key job responsibilities Lead the design, delivery, and implementation of complex, large-scale systems and features, providing technical guidance and advocating for Amazon's highest engineering standards. Collaborate with cross functional roles (e.g. Product and UX), working backwards from customer needs to design solutions that solve real problems. Architect and develop robust, scalable, and maintainable services across end-to-end solutions, often spanning multiple platforms (web, mobile, backend) Implement and drive best practices in modern software engineering — design, testing, version control, documentation, deployment, and operations — including the adoption of GenAI assistance tools, automated code reviews, and AI-assisted testing. Analyse and optimise system performance, scalability, and reliability using data-driven approaches and modern monitoring tools. Define technical strategies and contribute to the long-term roadmap, including integration of emerging AI technologies. Lead conversations with senior leadership. Actively participate in hiring, mentoring, and growing other engineers, and foster knowledge-sharing across the team and the broader organisation. Obtain and maintain AWS Certifications.