Manager, Accounts Payable (UCAN)

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

Global Accounts Payable (AP) at Netflix sits within Finance Procurement Operations, alongside Business Partner (Procurement), Supplier Management Operations, Supplier Diversity, and Strategic Operations. AP processes ~ 300K invoices and disburses ~27B annually. We are seeking a Manager of Accounts Payable to lead our Americas AP team. This team is responsible for invoice processing and resolution, payments, and AP process improvement and strategy. The Americas AP organization is distributed across multiple regions (UCAN and LATAM), and you will oversee the end-to-end operations for these teams. In this role, you will also partner closely with AP leaders in other regions to design and implement a global, cross-regional coverage and business continuity model that optimally utilizes our global resources. You will help shape the strategic direction of the AP organization and manage relationships with key internal and external stakeholders.

Your focus will be on scaling the team and its workflows to: 1) Ensure compliance and excellent customer service; 2) Reduce fraud and operational risk; 3) Drive process efficiency and standardization

— all while maintaining accuracy and safeguarding the company’s resources.

This position is based in our Los Gatos office and reports to the Sr. Manager of Accounts Payable.

* Provide strategic leadership and oversight of the Americas Accounts Payable function, including invoice processing, invoice resolution/dispute management, and payments across UCAN and LATAM entities in ~ 8 countries.

* Serve as Global Process Owner for Payments, defining and maintaining global payment best practices, standards, and controls in close partnership with regional AP leaders, Treasury, FinTech and Internal Audit.

* Lead, mentor, and develop the Americas AP team (located in Los Gatos, Los Angeles and São Paulo), including a Resolution Team Manager and experienced AP professionals responsible for invoice support, resolution, payments, and tax (i.e. 1099) compliance.

* Own people management activities for the Americas AP team, including hiring, onboarding, goal setting, performance management & career development and business continuity planning

* Safeguard company assets, prevent fraud, and ensure compliance with financial regulations and policies (e.g. SOX requirements, GAAP, etc.,)

* Identify, drive, and implement opportunities for process improvements and automation. Build scalable workflows that can be applied across an expanding geographic footprint

* Drive adoption of technology advancements that will help scale and transform the AP org

* Partner closely with the regional AP leaders as well as with leaders across FPO (Procurement Business Partners, Supplier Management, and Supplier Diversity) to ensure alignment and direction toward the overall vision/strategy

* Foster a positive and inclusive team environment that encourages collaboration, accountability, and continuous learning and growth

* Collaborate with key cross-functional stakeholders in Engineering, Accounting, Finance, Tax and Treasury departments

* Collaborate and support Sr. Manager on key initiatives, including development and maintenance of AP controls and standardization/best practices over the payables process:

* Monthly AP close oversight

* Process flow and internal control documentation

* Regulatory reporting, such as 1099’s

* Collaboration with internal and external auditors

* Business continuity planning

* Review and approval of all regular and out of cycle payment runs

* Develop, implement and monitor performance metrics