Sr Assoc Quality Auditor - Long Term Disability

Alternate Locations: Charlotte, NC (North Carolina); Omaha, NE (Nebraska); Work from Home     Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location.   Relocation assistance:   is not available for this opportunity.   Requisition #:  76651   The Role at a Glance

We are excited to bring on a Sr. Associate Quality Auditor - Long Term Disability, to our growing team within Workplace Solutions!     This position will perform and deliver on routine assignments/projects while simultaneously leveraging and applying knowledge of their assigned area(s) of responsibility. They are responsible for developing and conducting internal quality assurance and control reviews.   If this position sounds like something you'd be interested in and qualified for, please read on!  What you'll be doing

Conduct quality assurance reviews and audits to identify trends, performance gaps, and customer experience opportunities. Conduct PG reviews to identify trends, performance gaps, and customer experience opportunities. Identify internal control weaknesses, process gaps, and business risks, including potential financial impacts. Recommend and support corrective actions to strengthen controls and improve outcomes. Analyze performance trends, audit results, and operational data to identify root causes and areas for improvement. Recommend process enhancements, procedural changes, and performance improvement strategies. Identify training needs and develop solutions to address knowledge or skill gaps. Partner with leadership, finance, training, and operational teams to address identified risks and control deficiencies. Communicate findings, recommendations, and action plans to key stakeholders. Monitor remediation efforts to ensure successful and sustainable resolution of issues. Serve as a subject matter expert and resource for escalated quality and service-related concerns. Share technical knowledge and best practices with team members. Develop, maintain, and deliver quality assurance documentation, training materials, and educational resources to improve performance and compliance. What we’re looking for

4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required) 3+ Years of LTD claims experience that directly aligns with the specific responsibilities of this role. (Required) Application Deadline

This position will be posted through Friday, October 9th, 2026 and may come down earlier due to applicant volume.    What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.    What’s in it for you:

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes

Leadership development and virtual training opportunities

PTO/parental leave

Competitive 401K and employee benefits

Free financial counseling, health coaching and employee assistance program

Tuition assistance program

Work arrangements that work for you

Effective productivity/technology tools and training

The pay range for this position is $59,250 - $94,800 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just