Principal Employee Relations Specialist - Canada - Bilingual

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Reporting to the Employee Relations Director, this role will serve as the primary Employee Relations (ER) contact for the Manufacturing & Commercial employees based in Canada and will also support clients groups in the United States. The Principal ER Specialist partners directly with leaders/managers and employees to provide advice and coach both parties on all employee relations issues including guidance on performance management, disciplinary processes, restructuring activity, legal issues, investigations, conflict management, emergency responses etc. The Principal Specialist will ensure a fair and consistent application of Medtronic's policies and procedures, while identifying opportunities to proactively promote a positive working culture/environment. Relevant du/de la directeur(trice) des relations avec les employés, ce poste agira à titre de principal point de contact en relations avec les employés (ER) pour les employés du secteur Manufacturing & Commercial basés au Canada et soutiendra également certains groupes-clients aux États-Unis. Le/la spécialiste principal(e) des relations avec les employés collabore directement avec les gestionnaires, les leaders et les employés afin de fournir des conseils et de l’accompagnement sur l’ensemble des questions liées aux relations de travail, notamment la gestion du rendement, les processus disciplinaires, les restructurations, les questions juridiques, les enquêtes, la gestion des conflits, les situations d’urgence, etc. Le/la spécialiste principal(e) veille à l’application équitable et uniforme des politiques et procédures de Medtronic tout en identifiant des occasions de promouvoir de façon proactive une culture et un environnement de travail positifs.

Responsible for the intake, assessment, and management of employee complaints and concerns, determining appropriate next steps, and ensuring resolution in accordance with company policy and applicable legislation. Counsels and provides partnership to employees and all levels of management across the full spectrum of employee relations matters in alignment with our practices, policies, and local labor legislation. This work includes proactive workplace initiatives and strategies; workplace investigations and internal reviews; performance improvement and discipline processes; end of employment/restructuring; labor relations; crisis management; and, general employee relations coaching and conflict resolution. Develops and leads proactive employee and labor relations strategies to contribute to a positive work environment by leveraging data, addressing areas of opportunity and minimizing risk. Plays key leadership role in restructuring initiatives, resulting in employee transitions. Partner with HR COEs in addressing escalated matters, related to the talent acquisition process, escalated leave management, organizational design and restructuring and/or other HR related escalations. Ensure cases are documented in ServiceNow and escalated to the ER/HR Director as required Translate data and insights into actionable recommendations and strategies Where possible, lead and/or support in the delivery of assigned ER/ HR projects, change initiatives across the Operations, Commercial and/or Americas Employee Relations team. Responsible for reporting complaints and Adverse Drug Reactions (ADR) CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty.