Senior Trading System Support Engineer

Who are we?

FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and 
cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever-
evolving cryptocurrency landscape.

• Be part of a trading systems engineering team, dedicated to building out the core trading platforms.

• Work closely with cross functional teams to improve the system reliability, scalability and security.

• Engage in and improve the quality supporting the platform.

• Build and manage systems, infrastructure and applications through automation.

• Provide operational support to internal teams working on the platform.

• Work on improvements to bring in high efficiency, reduce latency, deploy systems faster.

• Practice sustainable incident response and blameless postmortems.

• Together with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents.

• Implement and maintain rigorous security best practices across all infrastructure, with a focus on minimizing attack surface and ensuring data integrity.

• Monitor system health and performance with a keen eye for identifying and resolving issues before they affect trading activity.

• Manage user queries and service requests (often requiring in depth analysis of the technical and/or business logic of our systems).

• Proactive approach to problem analysis and resolution of production incidents.

• Manage Issue tracking and prioritisation of day to day production incidents.

• Manage platform trading support initiatives (e.g. platform monitoring, reporting, release automation).

• Bachelors with 5+ years of working experience as Site Reliability Engineering (SRE) / Devops Engineer

• Strong knowledge of Linux system internals (kernels, memory management, file systems & network I/O optimization) as well as bash scripting.

• Minimum 5+ years experience in a Front Office Trading Floor or related application support experience.

• Need to be available to work in US (Night) Shift

• Good product knowledge in financial instruments including experience in managing front to back trading lifecycle and familiar with order life cycle (Equities, FX, Crypto etc).

• Experience with electronic trading platforms and OMS/EMS systems.

• Knowledge of ITIL practices including Incident, Problem and Change management.

• Experience with system monitoring platforms.

• Proven expertise optimizing systems for lowest latency performance and productionizing trading systems, from initial concept to full deployment, including on-prem and colocation.

• Strong working knowledge of network communications fundamentals TCP/IP and UDP

• Knowledge of FIX protocol, as well as familiarity with low latency multicast with Aeron.

• Strong skills around observability, debugging and performance tuning, with a willingness to dive-deep to determine the root cause,

• Effective communicator, with the ability to explain root causes in plain language, then outline plans and recommendations to remediate and ultimately to execute plans that systematically resolve issues.

• Demonstrated ability to build tools that enable