Senior Account Executive, Enterprise
Genesys
- Location
- Frankfurt (Flexible)
- Employment
- Full Time
- Work model
- On-Site
- Level
- Senior
- Posted
- Sep 5, 2026
About this role
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. Job Description for Genesys Senior Account Executive Automotive & Travel Genesys powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10.000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts, including Gartner and Forrester, as a leader in both cloud and on-premise customer engagement solutions. 1) Are you a highly motivated digital native with a passion for working with leading edge software technologies in an international environment? 2) Do you want to be part of a global company that is a recognized leader in the customer experience space? 3) Do you enjoy complex sales engagements, hunting for new business and working with market leading solutions? 4) Are you open-minded for new sales strategies and willing to learn in a strong Sales team with an experienced Sales Coach? 5) Are you someone that can demonstrate your achievements and successes? If you said yes, then we would love to hear from you. Genesys is hiring a professional for a Senior Account Executive Enterprise role in the Enterprise Market team for Automotive & Travel / Logistics to address respective markets with our CX portfolio. At Genesys, our Key Account Manager are the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities across the Enterprise business segments. In this role you act as a consultative sales professional, take ownership for dedicated key accounts (5-10 accounts), position the full Genesys solution portfolio, develop and manage a sales pipeline, secure net-new business and drive revenue growth in a defined key account setup. In co-working with other Account Executives as well as a Sales Leader & Coach you will learn from experienced Genesys Employees as part of a verticalized Sales Team. TheSenior Account Executive´s main goal is to achieve an annual sales target together with his AE colleagues by converting as many key account opportunities into won business as possible. Once an opportunity has been closed, the Account Team´s role is to engage with the appropriate internal cross functional team (PS, CSM, TAM and Renewal Team) to help manage the initial phases of post-sales support and ensure the implementation is set up accordingly. What we look for and expect from the right individual is: · Bringing in, developing and maintaining relationships with key account clients. · Being part of numerous complex and consultative sales engagements. · Selling complex software solutions to Automotive & Travel / Logistics clients or similar industries. · Jointly developing account and opportunity plans based on MEDDPICC in a motivated vertical sales team. · Generating sales driven pipeline by having a strong outbound/outreach cadence on weekly basis. · Orchestrating a cross functional team and partner ecosystem. · Identifying customer/project demands and mapping to the Genesys portfolio.