Analyst Master Data Management(MDM)

Role Overview We are seeking a highly motivated Master Data Management (MDM) Analyst to support the governance, quality, onboarding, and operational management of SAP Master Data across the International Business Unit (IBU). This role is responsible for maintaining high-quality Supplier, Customer, and Material Master Data while driving Data Quality (DQ) remediation initiatives, supporting business-critical operational processes, and partnering with Data Stewards and business stakeholders to improve data governance and compliance. This role combines day-to-day Master Data operations with Data Quality ownership and governance responsibilities, supporting the progression of data domains from active remediation to sustainable monitoring.

Master Data Operations & Lifecycle Management Execute Supplier, Customer, and Material Master Data creation, maintenance, and deactivation activities within defined SLA commitments Support ongoing CRUD (Create, Read, Update, Delete) requests while ensuring high levels of data accuracy and compliance including 48-hour fulfillment targets Manage the end-to-end lifecycle of Material, Victor, and Customer Master Data within SAP Partner with Data Stewards and business teams to ensure timely completion of onboarding and maintenance activities Supplier/Vendor, Customer and Material Onboarding Create and maintain Supplier, Customer and Material Master Data Support supplier and customer onboarding workflows and validation processes Support material extensions, lifecycle management, and deactivation activities Data Quality & Data Governance Monitor Data Quality KPIs and support data domains through the monitoring-to-remediation lifecycle for Supplier, Customer, and Material Master Data Execute data cleansing, mass updates, and remediation activities to improve data accuracy and integrity Support implementation and validation of Data Quality rules and controls Partner with Data Stewards and business teams to drive resolution of DQ exceptions and recurring issues Participate in governance initiatives focused on data standardization, stewardship, and master data compliance Operational Support & Incident Management Provide SAP Master Data operational support for business users across the International Business Unit Investigate and resolve ServiceNow incidents and support requests within established SLA targets Perform root cause analysis for recurring master data issues Support production issue triage and resolution activities Collaborate with technical and functional teams to ensure uninterrupted business operations   Business Partnership & Continuous Improvement Collaborate with Data Stewards, Business Process Owners, Supply Chain, Procurement, Finance, and IT teams while supporting cross-regional Master Data coordination across Europe, APAC, and North America Support remediation projects and strategic data improvement initiatives Identify opportunities to streamline processes, improve reporting, and increase operational efficiency. Contribute to process documentation, standard operating procedures, and knowledge-sharing activities. Support adoption of best practices in Master Data Management and Data Governance.

Experience: 2 to 5 years of experience in Master Data Management, Data Governance, or SAP Master Data operations with experience supporting global or regional business operations in a shared services or enterprise environment Domain Expertise: Strong understanding of one or more of the following SAP Master Data domains: Material Master (MM), Supplier/Vendor Master (BP/PV), Customer Master (BP/AR) Experience supporting: Data Quality remediation, Data Governance processes, Master Data onboarding and maintenance, and Data Stewardship initiatives Technical Skills: SAP ECC and/or SAP S/4HANA Master Data processes ServiceNow incident management Advanced Microsoft Excel skills Data analysis and reporting capabilities in Master Data Management