DE-Cloud Platform Engineer - AIOps-GDSN02

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Career Family -Cloud AIOps & Automation Engineer   The opportunity We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Digital Engineering Team and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including Asset management, Banking and Capital Markets, Insurance and Private Equity, Health, Government, Power and Utilities, we provide integrated advisory, assurance, tax, and transaction services. Through diverse experiences, world-class learning and individually tailored coaching you will experience ongoing professional development. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well, this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.   We are seeking a Cloud AIOps & Automation Engineer with 4-8 years of experience to design, implement, and operate intelligent cloud operations solutions. The role combines AIOps, observability, cloud engineering, automation, and Site Reliability Engineering (SRE) to improve platform reliability, reduce operational toil, and accelerate incident resolution.   EY Digital Engineering is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional capability and product knowledge. The Digital Engineering practice works with clients to analyse, formulate, design, mobilize and drive digital transformation initiatives. We advise clients on their most pressing digital challenges and opportunities surround business strategy, customer, growth, profit optimization, innovation, technology strategy, and digital transformation.  We also have a unique ability to help our clients translate strategy into actionable technical design, and transformation planning/mobilization.  Through our unique combination of competencies and solutions, EY’s DE team helps our clients sustain competitive advantage and profitability by developing strategies to stay ahead of the rapid pace of change and disruption and supporting the execution of complex transformations   Your key responsibilities

Implement AIOps capabilities including anomaly detection, event correlation, alert noise reduction, incident prioritization, and automated remediation. Design and maintain observability solutions using logs, metrics, traces, and events. Build telemetry pipelines using OpenTelemetry and related technologies. Develop automation and self-healing workflows using Python, PowerShell, Bash, or Go. Implement AI-powered operational assistants, incident triage, and RAG-based knowledge solutions. Integrate observability, CI/CD, ITSM, and cloud platforms to improve operational intelligence. Support SRE practices including SLIs, SLOs, incident management, and reliability improvements.

Skills and attributes for success Required Skills

AIOps and Observability Platforms (Dynatrace, Datadog, Splunk, New Relic, Azure Monitor, Prometheus/Grafana) Microsoft Azure and/or AWS Kubernetes and Containers OpenTelemetry and telemetry pipelines Python and automation scripting GitHub Actions and/or Azure DevOps Incident Management and SRE fundamentals

Good To Have

Semantic Kernel, LangGraph, LangChain Azure AI