Sales Operations Manager

The Sales Operations Manager, Education EMEA, is a key member of the Global Sales Strategy & Operations organisation. As the primary business lead for EMEA, you will drive operational excellence, provide business performance insights, ensure forecasting accuracy, and maintain execution rigour across the Education business. The ideal candidate is comfortable with influencing senior leaders, combining strong business insight, analytical capability, operational excellence, and customer management skills. They dedicate themselves to prioritizing activities that drive our business goals, spotting bottlenecks, and crafting repeatable processes. They also identify trends, provide the business with growth opportunities, challenge assumptions, and own the outcome through to completion.

Own the operational rhythm and business performance management of the EMEA Education business Be the strategic partner to Head of Sales, EMEA Education, providing insights, recommendations, and operational mentorship Drive forecasting accuracy and accountability through robust pipeline inspection, data quality standards, and reporting governance Build scalable, repeatable processes that improve seller efficiency and drive business growth Deliver timely and accurate support while effectively partnering with Sales, Channel Sales, Finance, GTM, Enablement, Compensation, and other cross-functional teams Balance multiple priorities and work streams while maintaining a high bar for execution, responsiveness, and owning the outcome Business Partnership, Performance & Forecasting Own weekly, monthly, and quarterly business outlook processes, from a rep level through to representing EMEA on global outlook calls, surfacing pipeline risks in advance Deliver timely sales analytics, performance reporting, forecasting, and executive-ready narratives Identify trends, risks, opportunities, and performance gaps across pipeline, bookings, renewals, and customer segments Support operating plan execution and track performance against quarterly and annual business goals Pipeline Excellence & Data Hygiene Establish and drive a culture of pipeline rigour through regular inspection cadences, governance processes, and seller accountability Ensure high levels of CRM and pipeline data quality, including opportunity accuracy, stage management, close dates, amount integrity, and next-step compliance Partner with sales leaders to improve forecasting rigour and increase confidence in business projections Develop repeatable processes, allowing you to proactively identify pipeline risks, coverage gaps, and execution issues Process Improvement & Scale Build, implement, and continuously improve scalable operational processes that support business growth Identify inefficiencies, remove manual work, and drive automation through Agentic AI Build standard operating procedures and governance frameworks that improve consistency and execution across regions and teams Lead operational initiatives that improve visibility, accountability, and decision-making throughout the sales organisation Planning & Operational Programme Management Support territory planning, quota setting, compensation queries, and annual planning activities Partner with global and regional teams to align operational execution with strategic priorities Drive adoption of tools, systems, and operating rhythms that enable scalable business management Analytics & Reporting Partner with the Analytics team on the move onto one system, setting the reporting and forecasting requirements and driving commercial adoption Use agents and automation to keep commercial data clean and surface risk, freeing time for analysis rather than admin As our many awards will tell you, at Adobe you’ll be immersed in an exceptional work environment that is recognized around the world. You’ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing