Quality Supervisor: Weekend 1st Shift (Friday-Sunday, 5 AM - 5:30 PM)

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.   Shift : Weekend 1st (Friday - Sunday from 5 AM to 5:30 PM) Job Summary Direct, coordinate, and review all activities of Packout Operators, Quality Control (QC) Inspectors, and Out of Box Audit (OBA) Inspectors to ensure the needs of internal and external customers are being met. Leadership and Management Responsibilities Recruitment and Retention Recruit, interview, and hire Quality Control (QC), Packout, and Out of Box Audit (OBA) resources. Communicate candidate criteria for QC, Packout, and OBA positions to recruiters. Monitor team member turnover, identify key areas for improvement, and implement appropriate improvements. Employee and Team Development Identify individual and team strengths and development needs on an ongoing basis. Create and/or validate training curriculum within the area of responsibility. Performance Management Establish clear, measurable goals and objectives to evaluate individual and team results, including operational metrics, project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, and personal development goals. Solicit ongoing feedback from Line Managers, Quality Engineers, Workcell Managers, peers, and team members regarding individual contributions to the team. Provide ongoing coaching and counseling to team members based on feedback. Express pride in staff and encourage team members to recognize their accomplishments. Complete team member evaluations professionally and on time. Drive continuous improvement in key operational metrics and support achievement of organizational goals. Coordinate team activities and maintain focus during periods of high demand or operational challenges. Ensure recognition and rewards are managed fairly and consistently within the area of responsibility. Communication Provide a communication forum for the exchange of ideas and information within the department. Organize verbal and written communications clearly and use an appropriate business style. Ask questions and encourage input from staff. Assess the communication styles of individual team members and adapt communication accordingly. Technical Management Responsibilities Create appropriate QC, Packout, and OBA shift coverage schedules to ensure effective utilization of resources while considering employees' best interests. Participate in On Time Delivery (OTD) meetings in accordance with current Jabil structure. Train and evaluate various customer requirements to ensure QC, Packout, and OBA functions operate effectively and efficiently. Provide appropriate training to OBA personnel based on industry specifications, standards, and customer requirements to ensure OBA effectively represents the perspective of the external customer. Provide appropriate training to QC personnel based on industry specifications, standards, and customer requirements to minimize escapes to the customer. Backfill the role of a Packout Operator, QC Inspector, or OBA Auditor when needed. Run OMI, DPM, and other quality reports and analyze data to identify gaps in Jabil processes related to customer requirements. Monitor Jabil process health by performing periodic process audits with support from OBA Auditors. Coordinate 5S audits with OBA staff. Conduct periodic personnel performance reviews and related documentation. Monitor departmental work output. Provide support related to inspection questions and issues. Maintain a positive attitude