Project Specialist- Network Infrastructure

The Project Specialist is responsible for leading the end-to-end delivery of complex network infrastructure programs across global markets. This role oversees multivendor execution, cross functional alignment, and technical validation for services such as Dark Fiber, Leased Wave, Bulk Fiber, IP Transit, and Collocation. They ensure that every project meets quality, performance, timeline, and customer satisfaction targets.‑to‑end delivery of complex network infrastructure programs across global markets. This role oversees multi‑vendor execution, cross‑functional alignment, and technical validation for services such as Dark Fiber, Leased Wave, Bulk Fiber, IP Transit, and Collocation. The‑satisfaction targets.

Program Management Lead network infrastructure projects—from planning and design through implementation, testing, and customer acceptance‑scale network infrastructure projects—from planning and design through implementation, testing, and customer acceptance Manage scope, milestones, risks, and dependencies across multiple concurrent programs Client & Stakeholder Management Serve as the primary customer contact throughout the project lifecycle. Present program plans, set expectations, and ensure client business priorities are accurately translated into execution requirements Vendor & Partner Oversight Act as lead vendor manager for all assigned projects, ensuring compliance with SLAs and contractual obligations Track performance, address slippage, and escalate issues through vendor leadership when needed Cross Functional Team Coordination‑Functional Team Coordination Drive alignment across internal teams (TPMs, Fiber Network Deployment, Technical Field Assist, etc.) to ensure seamless execution Coordinate all activities required to achieve design readiness, field deployment, testing, and turn‑up Risk & Issue Management Own RAID (Risks, Actions, Issues, Dependencies) management for the entire program Identify risks early, implement mitigation plans, and escalate critical blockers to protect delivery timelines Governance & Reporting Lead all program governance touchpoints, including kickoff, weekly status, vendor syncs, and escalation calls Produce concise, data driven dashboards and health reports for internal leadership and clients‑driven dashboards and health reports for internal leadership and clients Technical Oversight & Acceptance Oversee technical delivery activities such as cross‑connect facilitation, fiber readiness validation, and test/turn‑up scheduling Manage final acceptance with vendors, ensuring all network elements meet technical and performance criteria Project Closure & Documentation Ensure accurate acceptance dates, proper documentation, and complete handoff packages for downstream teams (e.g., TPMs) Launch client and vendor satisfaction surveys to confirm delivery quality and identify improvement opportunities Basic Qualifications: Minimum of 3 years’ end‑to‑end delivery experience managing network or fiber infrastructure projects Preferred Qualifications: Data analysis and reporting ability to understand SLA/KPI performance. Experience managing technical or delivery teams Experience supporting hyperscalers that provide cloud computing, networking, and data storage Working within telecommunications provisioning, service delivery, OR network deployment environment Experience leading teams preferably a telecom, network operations, or Service Delivery environment‑oriented, and capable of structured problem solving Experience delivering infrastructure programs with global vendors Familiarity with project management, RAID processes, and network testing workflow Hands on exposure to global carrier environments across North America, and/or LATAM Practical knowledge of: IP Transit and Peering Dark Fiber & Wavelength services Optical transport technologies Fiber infrastructure and related network equipment Strong communication skills with the ability to