Executive Director - Enterprise & Flagship Platform Services

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking an Executive Director, Enterprise & Flagship Platform Services, to join our team in Durham, NC.  Work Schedule: Durham, NC / Hybrid | Full-time | Reports to: Senior Vice President of Platforms, AI & High Velocity Engineering | Travel: 40-50%    Job Responsibilities: Define and execute the strategy and roadmap for flagship enterprise platforms, including Provider Services, Patient Services, Enterprise and Custom Onboarding, ensuring scalable, reliable, secure, and high-quality solutions. Lead platform operations and site reliability engineering practices, including observability, incident management, capacity planning, service-level performance, and continuous operational improvement. Establish and govern AI quality and safety standards for models, agents, prompt and system designs, and AI-enabled workflows, supporting responsible deployment and ongoing monitoring. Define enterprise architecture and platform standards that promote modularity, reuse, interoperability, security, reliability, and cost-effective scalability across product and technology environments. Lead enterprise and custom onboarding capabilities, improving time-to-value while ensuring alignment with integration, privacy, security, compliance, and data governance requirements. Evaluate emerging AI/ML technologies, agentic capabilities, and industry trends and translate relevant opportunities into platform strategies, roadmaps, and modernization investments. Streamline engineering and delivery processes to improve developer productivity, delivery effectiveness, estimation, quality, and overall operational efficiency. Partner with Product, Sales, Clinical, Customer Success, and other stakeholders to understand customer and business needs, translate them into platform requirements, and establish investment priorities. Build, lead, and develop high-performing technology teams while fostering accountability, engineering excellence, continuous improvement, and a strong platform-oriented culture. Partner with Security, Legal, Finance, Privacy, and other enterprise functions to manage technology risk, regulatory requirements, cloud costs, and platform governance.

Bachelor's degree 10 or more years of experience in people leadership, including responsibility for multidisciplinary teams, organizational strategy, execution, operational performance, talent development, and budget management. 10 or more years of experience defining and executing enterprise data, analytics, AI, cloud, or technology transformation strategies within large, complex, or highly regulated organizations. 10 or more years of experience leading enterprise-scale modernization initiatives involving cloud platforms, data ecosystems, analytics, interoperability, AI/ML capabilities, and mission-critical technology services. 10 or more years of experience partnering with executive and C-suite stakeholders to align technology investments with business priorities, lead organizational change, manage risk, and deliver measurable business outcomes.  10 or more years of experience