Market Manager

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Summary Grows a segment of the portfolio of accounts by managing them directy or contributing to deepening those partnerships. Analyzes business and operational performance to find opportunities for optimization. Handles service delivery for active accounts, communicating technical and operational impacts as needed. Ensures execution of account strategies and shares best practices across teams and regions.

2+ years for Bachelor's 0-2 years for Master's Education Bachelor's or Master's or equivalent experience Functional/ Technical Skills Proficiency in English + Spanish lanugages Effective communicator Proficient in sales techniques Portfolio management, relationship account management, upselling, and cross-selling   Role Expectations • Builds relationships with customer* account team, including key buyers/decision makers. • Assists in creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build customer* account. • Understands and reports a customer’s* business issues through appropriate organization channels. • Recommends products, services, and insights that meet customer* needs. • Builds relationships with customer* account team, including key buyers/decision makers. • Assists in creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build customer* account. • Understands and reports a customer’s* business issues through appropriate organization channels. • Acquires a good understanding of how the department operates and fits into the larger organization. • Demonstrates awareness of the policies, practices, trends, and information (including competitor) that impact the organization and its customers*. • Demonstrates good understanding of the financial impact of decisions/solutions on the organization and its customers*. • Documents components of a business case for change at the direction of more senior colleagues as needed. • Acquires and maintains a working knowledge of financial data and the company’s standard contract terms and conditions by reading product literature, contracts, and asking questions of peers. • Learns when to partner with legal resources to modify or adjust standard contract terms. • Learns the contract negotiation process and how to complete contractual arrangements. • Exchanges nuanced information to build consensus. • Able to handle key objections with ease and proactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties. • Conducts straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement. • Identifies and actively engages stakeholders in decision making and strategies to benefit account and organization. Closes deals effectively. • Understands standard offerings and major areas of expertise. • Builds a working knowledge of products, technologies, offerings, etc., within scope of responsibility. • Develops an understanding of competitors’ standard products and services. • Demonstrates insightful application of products, technologies, and offerings to account. • Demonstrates the importance of maintaining